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Senior Network Engineer (R-00037)

True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that said outcomes begin and end with our people, and that is what we have built, a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top tier services to our customers. In 2023, True Zero was recognized as a “Best Places to Work” in two categories ("Prosperous and Thriving" ($5MM – $50MM in gross revenue) and "Mid-Atlantic Region" (DC, DE, MD, NC, VA, WV)) and in 2022, was recognized as one of Inc. Magazine’s Top 5000 Fastest Growing Companies.


True Zero Technologies is seeking experienced Senior Network Engineers to join our team. As a Senior Network Engineer, you will play a critical role in supporting customer network infrastructure (i.e., local area network (LAN), wireless network (WLAN) and responding to, detecting, reporting, recording, diagnosing and resolving network issues. You will work closely with the network operations team, system operators, and other IT staff members to manage the operations of the customer network. Your expertise will be essential in maintaining the health and security of the customer's critical network infrastructure.


All candidates must possess significant network design, implementation, and administration experience, meet the necessary certification prerequisites, work well in a team environment, and possess (or be willing to possess) a federal security clearance. Candidates with backgrounds supporting federal customers is a plus.


As a TZT consultant, the candidate will receive access to the full knowledge base which is driven by the True Zero community as well as the technical backing of the entire PS team. True Zero encourages collaboration and growth through information sharing and knowledge workshops. The candidate will also have access to our internal Slack channel to stay connected with the team as well as the necessary tools to train, demo, test and grow their professional skills.


Qualification Requirements
  • Cisco Certified Network Professional (CCNP) level certification (or similar/equivalent) 
  • Bachelors degree in Network Engineering, Computer Science, or similar technical discipline preferred
  • Experience with Cisco Identity Service Engine (ISE)
  • Four (4) years of practical experience in a production environment
  • Five (5) years or more experience providing network support to a major hospital or medical center (preferred)
  • Five (5) years of experience supporting a military production network
  • Ten (10) years of experience supporting LAN and WLAN activities
  • Experience designing and deploying a wireless network consisting of 1300+ wireless access points (WAPs)
  • Strong problem-solving skills and the ability to troubleshoot complex system issues
  • Active federal security clearance or ability to hold a federal security clearance


Position Responsibilities
  • Provide complex documentation in the form of SOPs, or network diagrams to depict network infrastructure or traffic flow summaries for specific systems
  • Perform advanced WAN/WLAN/LAN troubleshooting tasks and assist less experienced staff as needed
  • Perform as the Network team lead on projects that coordinate efforts of other technical personnel
  • Suggest and design new WAN/WLAN/LAN solutions as necessary
  • Work closely with the WAN/WLAN/LAN Engineers with respect to Network Authentication 
  • Point to point traffic flows between multiple Layer 3 subnets or Layer 2 VLANs
  • Trunk uplinks from switches with VLAN pruning, and ether-channels for increased bandwidth and redundancy
  • Switchport configuration to accommodate a variety of network host devices
  • Minimize downtime for maintenance and coordinate necessary maintenance in an environment requiring high uptime performance on the network
  • Installation of new wireless network equipment, and replacement of failed wireless network equipment to include Wireless Access Points and Wireless LAN Controllers
  • Perform software upgrades on network equipment as required for cybersecurity compliance
  • Provide power over ethernet (PoE) as needed for network devices such as cameras, wireless access points, and VOIP Phones
  • Manage network authentication via 802.1X and authentication systems such as Cisco Identity Service Engine for wired and wireless network hosts
  • Perform wireless surveys using tools to identify optimal access point placement, or to detect the source of interference within an existing wireless footprint
  • Connect new network hosts to the wireless network as required for major deployments or testing new host devices


 

U.S. Citizenship is required as this is in support of a Federal Customer.


We’re actively searching for talented security and technology practitioners who are ready to experience the True Zero difference. As a True Zero team member, you'll enjoy:


- Competitive salary, paid twice per month

- Best in class medical coverage

- 100% of medical premiums covered by True Zero

- Company wide new business incentive programs

- Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)

- 3 weeks of PTO starting + 11 Paid Holidays Annually

- 401k Program with 100% company match on the first 4%

- Monthly reimbursement of Cell Phone and Home Internet costs

- Paternity/Maternity Leave

- Investment in training and certifications to broaden and deepen your technical skills

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What You Should Know About Senior Network Engineer (R-00037), True Zero Technologies

Are you ready to take your career to the next level as a Senior Network Engineer at True Zero Technologies in San Antonio, TX? At True Zero, we pride ourselves on being a veteran-owned small business that believes in empowering people through technology. We're looking for passionate and driven individuals to join our close-knit community, where your expertise will play a crucial role in ensuring the health and security of our customers' vital network infrastructures. In this position, you'll get your hands on local and wireless networks, diagnosing and resolving complex issues while working alongside our dedicated team of professionals. Your extensive experience in network design, implementation, and administration, along with a Cisco Certified Network Professional (CCNP) certification or equivalent, will be invaluable as you lead projects and collaborate with team members. Whether you're enhancing our customers' network performance or mitigating downtime, your contributions will be recognized in a company that values its employees. Plus, we provide you with tools and resources for continuous growth, including internal workshops and a supportive Slack community. Join us at True Zero Technologies, where we not only deliver exceptional services to our clients but also prioritize the well-being and development of our team members.

Frequently Asked Questions (FAQs) for Senior Network Engineer (R-00037) Role at True Zero Technologies
What responsibilities does a Senior Network Engineer have at True Zero Technologies?

As a Senior Network Engineer at True Zero Technologies, your primary responsibilities will include supporting customer network infrastructure through advanced troubleshooting of LAN, WLAN, and WAN systems. You'll also lead projects, provide documentation, and collaborate with network operations to maintain high uptime performance. Additionally, your role will involve suggesting new network solutions and performing software upgrades on network equipment to keep cybersecurity compliance.

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What qualifications are required for a Senior Network Engineer position at True Zero Technologies?

To qualify for the Senior Network Engineer position at True Zero Technologies, candidates should hold a Cisco Certified Network Professional (CCNP) certification or a similar level certification. A Bachelor's degree in Network Engineering or Computer Science is preferred, alongside practical experience in a production environment. Familiarity with Cisco Identity Service Engine (ISE) and experience supporting health care or military networks will be advantageous.

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How does True Zero Technologies support the growth of Senior Network Engineers?

True Zero Technologies fosters an environment of growth and collaboration for Senior Network Engineers by offering access to a comprehensive knowledge base, invitation to workshops, and tools for professional development. You'll also benefit from our internal communication channels to stay connected with fellow engineers, enhancing your learning and development journey.

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What is the work culture like for Senior Network Engineers at True Zero Technologies?

At True Zero Technologies, the work culture is supportive and community-focused. Senior Network Engineers are encouraged to collaborate, share knowledge, and engage in professional development opportunities. We celebrate achievements and prioritize employee well-being, which has led to our recognition as one of the best places to work in our category.

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What is the importance of a federal security clearance for a Senior Network Engineer at True Zero Technologies?

A federal security clearance is crucial for the Senior Network Engineer role at True Zero Technologies because you will be working in support of federal customers. Holding a security clearance allows you to access sensitive information and effectively manage the network infrastructure while ensuring compliance with federal regulations.

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Common Interview Questions for Senior Network Engineer (R-00037)
Can you describe your experience with LAN and WLAN support as a Senior Network Engineer?

When answering this question, highlight specific projects where you provided support for LAN and WLAN systems. Discuss the tools and methodologies you employed, any challenges faced, and how you successfully addressed them, showcasing your technical expertise and problem-solving skills.

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What networking protocols are you most proficient in?

In response, mention key networking protocols like TCP/IP, OSPF, and EIGRP that you've successfully used in previous roles. Explain their importance in network management and give examples of how you've utilized them to improve network performance or resolve issues.

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How do you approach troubleshooting network issues?

Define your troubleshooting methodology, such as gathering information, reproducing the issue, isolating the problem, and testing potential solutions. Sharing a specific example where you applied this process will illustrate your effectiveness and analytical skills.

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What role does documentation play in your work as a Senior Network Engineer?

Emphasize the importance of creating detailed documentation, including SOPs and network diagrams, to ensure transparency and knowledge sharing among team members. Describe how you've utilized documentation in past projects to improve communication and reduce error rates.

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Can you explain your experience with network security protocols?

Discuss your familiarity with network security protocols such as 802.1X and VPN technologies. Explain how you've implemented these protocols in previous roles to enhance network security and protect sensitive data against unauthorized access.

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How do you stay updated with the latest networking technologies?

Showcase your commitment to continuous learning by mentioning industry certifications you're pursuing or conferences you've attended. Discuss how you leverage online resources, community forums, and networking groups to stay informed about trends and advancements in the field.

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Describe a time when you had to collaborate with other IT staff members.

Share a specific anecdote where effective collaboration was key to a project's success. Highlight your communication skills and the importance of teamwork in reaching a common goal, ensuring all voices are heard, and leveraging diverse expertise.

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What is your experience with designing network solutions?

Outline your involvement in designing network solutions, focusing on specific initiatives or projects. Describe the design requirements, tools you used, and how the implemented solution improved network performance or reliability.

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How do you handle high-pressure situations and ensure minimal downtime?

Discuss your ability to remain calm and systematic when faced with urgent network issues. Emphasize the steps you take to prioritize tasks, communicate effectively with stakeholders, and implement quick, effective solutions to minimize downtime.

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What motivates you as a Senior Network Engineer at True Zero Technologies?

Answer this question by expressing your passion for network technology and how it aligns with the values of True Zero Technologies. Discuss your desire to contribute to a team that values growth, collaboration, and delivering exceptional services to customers.

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DATE POSTED
January 6, 2025

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