Compliance and Data Analyst II

Why TrueML?

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

The Role

The Compliance and Data Analyst II is a mid-level professional responsible for ensuring that the company complies with all relevant regulatory requirements while providing more advanced data analysis to drive compliance decision-making. This role requires a deeper understanding of both compliance regulations and data analysis techniques. The Compliance and Data Analyst II will work closely with senior compliance officers, risk management teams, and other departments to maintain a robust compliance framework and improve operational efficiency through data insights.

• Play a key role in the management and improvement of compliance frameworks, such as ISO, NIST, PCI, etc. Ensure ongoing alignment with regulatory requirements and industry certifications.
• Lead the risk assessment process, proactively identifying compliance risks and proposing optimized control measures. Collaborate with senior stakeholders to prioritize risk mitigation strategies.
• Maintain, update, and enhance the compliance control and risk library, ensuring the database is comprehensive and accessible to both internal teams and external auditors.-Monitoring & Testing: Design and perform ongoing monitoring and testing of compliance controls to ensure their effectiveness, recommending improvements when needed.
• Lead the investigation and remediation of any compliance issues, ensuring appropriately risk rated and corrective actions are implemented.
• Take a leadership role in the development, review, and refinement of company policies and procedures to ensure continuous alignment with regulatory standards and best practices.
• Leverage advanced SQL skills to analyze large and complex data sets, interpreting trends and anomalies that could indicate compliance risks. Work with IT and Engineering teams to enhance system integrations, ensuring smooth data flow for compliance monitoring.
• Prepare in-depth reports and presentations for senior leadership and external regulators, summarizing risk assessments, control effectiveness, and compliance performance. Present findings to stakeholders in a clear and actionable manner.
• Work closely with teams across Engineering, Product, Legal, and Operations to ensure compliance considerations are integrated into business processes and product development. Act as a liaison between departments to facilitate regulatory adherence.
• Proactively identify areas where compliance processes can be streamlined or automated. Collaborate with IT and Engineering to develop and implement solutions that improve efficiency and accuracy.
• Act as a mentor to junior compliance analysts and LAC Clerks, providing guidance and support in their professional development. Lead small teams or projects related to compliance initiatives.
• Perform other assignments and duties, as assigned.

• Ability to demonstrate integrity and high ethical standards.
• Excellent English oral and written communication skills.
• Familiarity with compliance management systems and documenting internal processes.
• Adaptable to changing priorities, open to evolving responsibilities, and capable of maintaining focus and delivering high-quality results in a fluid, evolving work setting.
• Meticulous attention to detail and quality of work product; the ability to think critically and take initiative.
• Strong interpersonal skills. Proven ability to handle and resolve conflicts constructively, fostering collaboration and maintaining a positive working relationship across teams. 
• Demonstrated ability to work independently with minimal supervision in a remote environment, effectively managing time, priorities, and multiple tasks. 
• Self-motivated, proactive in identifying and addressing challenges, and capable of driving projects to completion while maintaining high standards of quality and accuracy.
• Strong ability to meet tight deadlines while working in a dynamic and fast-paced remote environment. 
• Adaptable to changing priorities, open to evolving responsibilities, and capable of maintaining focus and delivering high-quality results in a fluid, evolving work setting.
• Commitment to the position and the company by remaining focused on the company’s mission statement.
• Strong analytical and problem-solving skills, with proactive approach to identifying and addressing issues.
• Ability to be flexible and adaptable, including the ability to quickly learn and adapt to new technologies and new management procedures in a fast-paced environment.

• Demonstrates advanced expertise in SQL, with the ability to oversee complex query optimization, data extraction, and reporting processes across multiple databases and systems. Able to mentor junior staff in SQL best practices.
• Leads the identification and implementation of automation opportunities, ensuring the optimization of compliance processes at a departmental or enterprise level. Collaborates with cross-functional teams to introduce scalable, efficient solutions.
• Exhibits exceptional analytical abilities to assess large, complex datasets. Capable of identifying high-level patterns, trends, and compliance risks, translating insights into strategic recommendations for leadership.
• Possesses deep, strategic knowledge of regulatory frameworks (ISO 27001, PCI DSS, etc.), with the ability to guide their application in a fintech environment. Ensures alignment with evolving industry standards and regulations.
• Oversees the integration of multiple systems to ensure seamless data flow for compliance monitoring and reporting. Provides strategic direction on system integration projects to improve data consistency and operational efficiency.
• Designs, directs, and oversees the execution of comprehensive compliance monitoring and testing strategies. Leverages advanced automated tools to ensure rigorous control testing, validation, and continuous improvement.
• Drives the implementation and optimization of GRC platforms or similar compliance management tools. Ensures effective risk tracking, control oversight, and compliance activities across the organization.
• Expertly utilizes data visualization and reporting tools (Excel, Looker, Power BI) to create strategic, high-impact compliance dashboards and reports for executive-level stakeholders. Provides mentorship on best practices.
• Oversees the development of comprehensive, detailed compliance policies and procedures. Ensures documentation aligns with regulatory requirements and industry best practices, driving consistency across departments.
• Leads issue management efforts, leveraging platforms to track, escalate, and resolve compliance or risk events. Provides strategic insight on issue resolution and mitigation.
• Demonstrates strong proficiency with Mac systems, Google Suite (G Suite), and enterprise tools. Oversees the adoption and effective use of tools like JIRA, AuditBoard, Snowflake, and Looker across teams.

• 4+ years relevant experience
• Bachelor's degree or equivalent relevant experience

• Knowledge of TCPA, GLBA, Privacy Laws, FDCPA, and other financial regulations.

Benefits, Perks, and Culture

- Unlimited PTO

- Medical benefit contributions in congruence with local laws and type of employment agreement

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

Our Dedication to Diversity & Inclusion

TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.