Banking Ops Business Analyst III-Item Processing support

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)(accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:2nd Shift - 10% Automatic Pay Differential (United States of America)Please review the following job description:Remote role within Truist banking footprint in Eastern timezone ONLY. Work schedule: 3 PM-12 PM or 2 PM-11 PM with flexibility to work on call and weekends for mission critical support. Preference for individuals with item processing experience.Resolve day-to-day needs of assigned business unit, with focus on the analysis of internal systems, procedures or processes. Prepare reports for managers, contribute to recommendations in making strategic and operational business decisions. Technical resource of assigned system(s).Essential Duties and ResponsibilitiesFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.Lead project-oriented work efforts of problem identification and resolution, performance, productivity improvement and quality enhancements and delivery.Coordinates system(s) or program implementation, develop and test any training as a result of conclusions reached in project-related activities or policy change.Gather data, create and maintain databases in order to compile and prepare reports, graphs, and charts to help establish procedures and quality control standards.Coordinate review of and updates to procedures to meet business unit changes, to insure compliance with policies and government regulations.Provide input to support planning and prioritization of business systems related activitiesDevelop and maintain a professional relationship with vendor(s) supporting assigned system(s)QualificationsRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.College degree or equivalent education, training and work-related experience.Excellent knowledge and understanding of technical problems and solutions in relation to the of assigned line of businessProficient in basic computer applications such as MicroSoft Office software productsExcellent verbal and written communication skillsAbility to work and think independentlyGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/). Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)