Senior Project Manager

WHO WE ARE

The Trustly Americas team combines PayWithMyBank, a 2012 Silicon Valley startup, with Trustly AB of Sweden, following their 2019 merger. Our team represents 30 nationalities, serving 9,000 merchants, connecting to 650 million consumers, and 12,000 banks across 33 countries. Our global network processes over $100 billion annually.

We are the leader in Open Banking Payments, and we’re on a mission to give merchants and consumers a better payment experience through Pay by Bank. For merchants, we deliver payment acceptance at a significantly lower cost than cards. For consumers, we enable them to use their bank accounts at payment methods instead of being held captive by high-interest cards. And it all happens through the security of Open Banking, only with Trustly.

With U.S. headquarters in Silicon Valley and global headquarters in Stockholm, Sweden, we are a culturally diverse team also spread across Canada, Brazil, UK, Germany, Spain, Portugal, Malta and more!  Across North America, we have embraced a work from anywhere policy throughout the continental US and Canada.

It’s a great time to join Trustly as the Americas team is growing. If you thrive in an entrepreneurially minded, fast-paced, casual, professional, positive, and rewarding work environment, we want to talk to you!

ABOUT THE ROLE

Trustly is looking for a passionate, detailed, and organized individual to join the Project Management team. We are looking for someone who will drive project planning and track progress on key business objectives. This role will work collaboratively across all departments at Trustly including Sales, Product, Engineering, Merchant Services, Support & Operations, Customer Success, and others on our highest priority initiatives. Join us on our exciting journey as we continue to scale Trustly in the Americas!

• Day-to-day management of multiple large-scale and complex projects or initiatives across the enterprise from initiation to delivery while maintaining project scope, ensuring deadlines are met and project risks are identified and mitigated.
• Build project plans with timelines and dependencies, tracking key milestones and progress to ensure project outcomes are achieved on time.
• Proactively identify, resolve, or escalate issues in order to minimize delays. 
• Partner cross-functionally with technical and business teams to drive initiatives, issue resolution, and align on expected outcomes while providing clear and concise communication throughout the project.
• Make decisions and determinations with limited information and direction. 
• Provide accurate and timely status reports to project stakeholders.
• Comply with methodologies, policies, and procedures while also participating in developing/enhancing project management processes, templates, documentation, and control. 
• Facilitate and document lessons learned for each initiative in order to continuously improve project management processes.
• Generally works across internal functional areas but may involve external stakeholders.

• 5+ years of project management experience with a background in fintech/tech.
• Experience with Agile development methodology in a software/enterprise SaaS environment.
• Ability to work in a fast-paced, team-centered work environment. Excellent communication - verbal, written, interpersonal with strong active listening skills.
• Organized, and detail-oriented with a high degree of self-motivation and drive. 
• Ability to collaborate and manage cross-functional teams of diverse subject-matter experts remotely.
• Can effectively manage multiple projects simultaneously.
• Experience using Asana is preferred (not required).

Applications for this role are accepted on an ongoing basis.

SALARY RANGES IN US-BASED ROLE POSTING

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Recruiters can share more information with applicants about the specific salary range for preferred locations during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, and other perks and benefits.

WHAT WE OFFER

At Trustly, you get the opportunity to work on challenging issues and projects with leading FinTech professionals in an innovative and truly inspiring atmosphere. We have a commitment to constantly develop and improve, so you can expect to grow on a professional and personal level in a stimulating environment.

We have a culturally diverse team that spans from Silicon Valley and across the U.S., Canada, Brazil, and Europe with an enthusiasm for remote-first work and the flexibility to balance professional and personal life. Our environment is open and inclusive and we strive to provide employees with a deep sense of belonging while fostering teamwork and having fun.

Trustly’s total compensation packages include competitive salaries, bonus plans, and stock options. We offer innovative perks and benefits packages that include:

- Flexible paid time off & generous PTO accrual plans

- Comprehensive medical, dental, vision, and other insurances

- Flexible spending accounts for medical and dependent care

- Home office set-up allowance

- Internet stipend

- Retirement plan match for 401k and RRSP

- Gender-neutral paid parental leave, and more!

(The benefits and total compensation packages outlined above are for full-time employees only and exclude temporary positions.)

At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work.  All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.