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Pharmacy Technician - Inpatient Central

Eligible for up to $2,500.00 sign on bonus!Job Profile Summary​This role focuses on providing pharmacy related services in a hospital or retail setting. In addition, this role focuses on performing the following Pharmacy Services duties: Delivers pharmaceuticals. Includes professionals who are trained and sometimes licensed to dispense medicine/controlled substances. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education. Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures, and communicates information that requires some explanation or interpretation.Job OverviewUnder the general supervision of a pharmacist, this role performs pharmacy-related functions in compliance with department policies and procedures that provide optimal pharmaceutical care. This role is responsible for providing pharmacy services, including, but not limited to preparing pharmaceuticals, distributing pharmaceuticals, performing inventory control, compliance audits, financial transactions, providing customer service, and maintaining pharmacy records. This role is also responsible for assisting with ordering, receiving, and inspecting medication and supplies.Job DescriptionMinimum Qualifications:1. High school diploma or equivalent.2. Certified Pharmacy Technician (CPhT).3. Massachusetts Pharmacy Technician Registration.4. One (1) year of pharmacy-related experience.Preferred Qualifications:1. Associate’s degree.2. Two (2) Years of pharmacy-related experience in a hospital setting.Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.1. Participates in non-complex sterile and non–sterile medication preparation activities including: Preparing oral liquids and other extemporaneous dosage formulations following a master formulary sheets or label; Preparing sterile compounds following a recipe or production instructions.2. Operates advanced, automated technology to assist in preparation and documentation of sterile products.3. Picks medications for automated dispensing cabinet replenishment accurately and with reasonable speed.4. Completes inventory management activities which include properly securing, storing, and maintaining all required records.5. Fills floor stock remote orders (i.e., Operating Room, Emergency Room, etc.) accurately (as determined by pharmacist check).6. Maintains storeroom areas assuring that supplies in short supply are ordered and that outdated medication is removed from stock immediately. Replenishes active stock from back-up stock as needed.7. Restocks medications into automated dispensing cabinets in appropriate patient care areas accurately and in a timely manner.8. Manages emergency medication inventory in carts/kits, including ordering and maintaining adequate supply, accurately restocking, organizing to ensure consistent placement and uniformity, documenting medications used for charge purposes, removal of expired/damage products, and performing regular checks on each unit.9. Maintains medication rooms by ensuring all appropriate medications are stocked in patient specific bins in the automated dispensing cabinets and by removing expired and discontinued medications.10. Empties return bins in the automated dispensing cabinets as part of the weekly schedule.11. Utilizes the unit-dose machine to package bulk medications and appropriately compounds non-sterile medications following standard formulas and procedures.12. Performs assigned cycle counts of the carousel on a regular basis, maintaining adequate records of completion.13. Takes accountability for medication management in their assigned patient care area.14. Assists in keeping the Pharmacy neat and clean by caring for equipment and cleaning after compounding prescriptions, manufacturing bulk medications, unit dosing, etc.15. Conduct temperature inspections of the refrigerator in the automated dispensing machine.16. Performs financial transaction activities which may include: Preparing patient billing information; billing third party prescription benefits; Troubleshoots insurance issues; and selects and uses pharmacy pay codes, payers and plans appropriate to each type of transaction.17. Inspects assigned medication storage areas monthly maintaining adequate records of inspection. All assigned areas must be inspected every month to meet standard.18. Greets and assists customers upon arrival to the pharmacy. Participates in point of sale cash transactions. Engages in customer services activities.19. Provides customer or patient assistance over the phone. Triage calls as appropriate.20. All assigned work is completed accurately by the end of each shift and all necessary quality control paperwork is completed accurately and with reasonable speed.21. Communicates effectively with nursing, physicians, and ancillary services to meet the needs of these departments and maintains a positive working relationship and image of the pharmacy department.22. Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment.Physical Requirements:1. Ability to walk and stand 90% of the day and to occasionally lift up to 30 lbs.2. Frequent reaching and grasping below, at, and above shoulder level.3. Pushing and/or pushing non-motorized equipment (e.g. carts, IV rolling rack, and medication rolling racks, etc.) weighing 40 to 60 lbs.4. Requires manual dexterity using fine hand manipulation to operate prescription medications and computer keyboard.5. Ability to see medications, computer screen, and reports.6. Reading automated dispensing reports regularly.7. Works in an area with some discomfort due to dust, dirt, and temperature changes.8. May be exposed to broken glass and some exposure to hazardous chemicals.Skills & Abilities:1. Ability to be organized and systematic.2. Ability to communicate effectively.3. Ability to perform work in a timely and efficient manner.4. Possess excellent telephone etiquette skills.5. Knowledge of hazardous substance handling, complex sterile compounding techniques, and mathematical calculations.6. Extensive knowledge of medications including: Brand and generic names, dosing forms, indications, formulary status and strengths.Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.

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What You Should Know About Pharmacy Technician - Inpatient Central, Tufts Medical Center

If you're looking for an exciting opportunity as a Pharmacy Technician at Tufts Medicine in Boston, MA, you're in for a treat! In this vital role, you'll be instrumental in delivering top-tier pharmacy services in a hospital or retail setting. Your days will be busy as you assist in preparing, distributing, and managing medications under the supervision of a pharmacist. You'll have the chance to engage in various activities, ranging from preparing non-complex sterile and non-sterile medications to managing inventory and maintaining impeccable pharmacy records. The hands-on environment means you'll be always on the go, interacting with healthcare professionals and ensuring that patients receive their medications accurately and on time. Your previous pharmacy-related experience will come in handy as you are trusted to operate advanced automated technology and perform critical supply management tasks. Plus, with the chance to earn a sign-on bonus of up to $2,500, it’s hard to pass up! At Tufts Medicine, we’re dedicated to fostering a welcoming atmosphere that embraces diversity and inclusion and values each member's contributions. To thrive in this role, you'll need to be certified as a Pharmacy Technician, possess the necessary registrations, and ideally have some experience in a hospital setting. If you're ready to take on this rewarding challenge and make a difference in people's lives, join us at Tufts Medicine!

Frequently Asked Questions (FAQs) for Pharmacy Technician - Inpatient Central Role at Tufts Medical Center
What are the main responsibilities of a Pharmacy Technician at Tufts Medicine in Boston?

As a Pharmacy Technician at Tufts Medicine, your primary responsibilities will include preparing and dispensing medications, performing inventory control, assisting with financial transactions, and maintaining pharmacy records. You'll work closely under a pharmacist's supervision, ensuring compliance with departmental policies and contributing to the delivery of optimal pharmaceutical care.

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What qualifications are required for the Pharmacy Technician position at Tufts Medicine?

To qualify for the Pharmacy Technician role at Tufts Medicine, candidates must have a high school diploma and be a Certified Pharmacy Technician (CPhT) with a Massachusetts Pharmacy Technician Registration. While one year of pharmacy-related experience is required, having an associate’s degree and two years of experience in a hospital setting is preferred.

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What kind of work environment can Pharmacy Technicians expect at Tufts Medicine?

Pharmacy Technicians at Tufts Medicine will work in a dynamic hospital environment, which can involve standing and walking for long periods. You'll also engage with various healthcare professionals, contributing to a collaborative workplace committed to providing exceptional care.

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Does Tufts Medicine offer any sign-on bonuses for the Pharmacy Technician position?

Yes, Tufts Medicine is currently offering a sign-on bonus of up to $2,500 for Pharmacy Technician candidates. This is an excellent opportunity to join a leading integrated health system while receiving additional financial incentives.

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How important is prior experience for the Pharmacy Technician role at Tufts Medicine?

Prior experience in a pharmacy-related role is important as it equips candidates with the necessary skills and knowledge to excel. At Tufts Medicine, one year of pharmacy experience is a standard requirement, and having experience in a hospital setting is highly valued.

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Common Interview Questions for Pharmacy Technician - Inpatient Central
What are the key traits of a successful Pharmacy Technician?

A successful Pharmacy Technician is detail-oriented, possesses strong communication skills, and has a solid understanding of medication management. It's essential to demonstrate your ability to work efficiently under supervision while maintaining accuracy in all tasks involved.

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Describe a time when you handled a difficult situation in the pharmacy.

When faced with a challenging scenario in the pharmacy, it's important to outline your problem-solving skills. Mention a specific incident, how you approached the issue, and the resolution you implemented, focusing on teamwork and collaboration with your colleagues.

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How do you ensure accuracy when preparing medications?

Emphasize your attention to detail and the methods you employ to double-check your work. Discuss practices such as following protocols, performing verification steps, and the importance of communication with pharmacists to minimize errors.

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What experience do you have with inventory management in a pharmacy setting?

Share examples of how you’ve managed inventory accurately, including how you track medication stock, reorder when necessary, and your role in removing expired products. Highlight the importance of maintaining a well-organized workspace.

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How would you handle a situation where a patient has questions about their medication?

Discuss the importance of providing clear and accurate information whilst ensuring compliance with privacy protocols. Role-play how you might answer questions positively or refer patients to a pharmacist when necessary.

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Can you explain the sterile and non-sterile compounding processes you're familiar with?

Describe your knowledge of sterile and non-sterile compounding, touching on the steps involved and the importance of following safety protocols. If applicable, share any specific experiences or training you have in this area.

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In your opinion, what is the role of a Pharmacy Technician in patient care?

Highlight that Pharmacy Technicians play acritical role in patient care by ensuring the safe and effective delivery of medications. They act as a bridge between patients and pharmacists, helping to improve overall healthcare outcomes.

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How do you prioritize your work when facing multiple tasks?

Discuss methods you use to effectively prioritize tasks, such as creating schedules, maintaining a checklist, or utilizing time management techniques. Share a brief example illustrating how you’ve successfully managed competing priorities.

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What tools or software have you used in pharmacy practice?

Mention any pharmacy management systems, electronic health records, or specialized software you've utilized. Explain how you adapted to these tools to improve workflow and maintain accuracy in your pharmacy duties.

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Why do you want to work for Tufts Medicine as a Pharmacy Technician?

Tailor your answer to reflect Tufts Medicine's commitment to integrated healthcare and positive patient experiences. Express enthusiasm for contributing to a diverse team focused on exceptional care and how you align with their values.

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We strive to heal, to comfort, to teach, to learn, and to seek the knowledge to promote health and prevent disease. Our patients and their families are at the center of everything we do. We dedicate ourselves to furthering our rich tradition of he...

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December 17, 2024

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