Director – Project Management

Founded in 1952 and formerly known as Heery International Inc., the firm operates throughout the United States as part of Turner & Townsend. It specializes in project and program management for public sector organizations, with industry-leading experts in corporate, cultural, healthcare, justice, sports, K-12 education, higher education, aviation and government facilities.

Recognized for service excellence by a broad spectrum of professional organizations and industry publications, the talented multidisciplinary team at Turner & Townsend Heery exceeds client expectations — adding value, best practice and expertise at every turn. The team's unique client-centric culture is integrated into each project and reflects a passion for the built environment and staying true to the client’s vision.

Turner & Townsend Heery is seeking a Director of Project Management. The Director of Project Management will be a member of the senior management team and will primarily be responsible for the growth, profitability and sustainability of the business unit through leadership, new business development, client management and service delivery. 

Responsibilities  

• Oversee the strategic and operational management of Project Management Services. 
• Develop new business opportunities with existing and new Turner & Townsend clients and drive the client diversification agenda. 
• Manage new and existing client relationships in growing revenue through contract renewals, referrals and service expansion. 
• Manage the resourcing of staff with project workload. 
• Construct bids for new work in concert with business generation and senior management. 
• Negotiate contract fees ensuring profitable outcomes for Business Unit. 
• Maintain effective communications with the VP of Business Unit, fellow Directors and staff 
• Provide weekly updates regarding the status of projects, initiatives, and staffing, and where appropriate, highlighting issues of concern, and/or conflict. 
• Contribute, as a member of the Senior Management team, to the creation and implementation of strategic and financial plans focused on the growth and development of the Business Unit. 
• Identify and act upon cross-selling opportunities.  Work with Senior Management team to develop strategies which promote Turner & Townsend across the US, developing key partnerships within industry. 
• Prepare and deliver client presentations on topics of relevant experience and knowledge and/or partnering with other team members to generate new business. 
• Attend relevant networking events and promotional opportunities. 
• Identify and act upon ways to improve internal systems and processes. 
• Process Improvement-Improve cost management procedures, templates, products and strive to continuously improve the services provided to clients. 
• Knowledge Management-Ensure that key knowledge and learning generated from each commission is effectively managed and captured in the Turner & Townsend internal database. 
• Financial Management-Utilize the tools provided to track the ongoing margin levels, monthly fee/resource forecasts for each commission and financial reports. 
• Provide effective line management to Associate Directors, Senior Consultants and Consultants. 
• Provide input into the formal management of staffing, including recruitment interviews, input into resource management and staff appraisals. 
• Coach and mentor staff, assisting them to achieve professional designations and career growth objectives. 
• Delegate business development/marketing tasks. 
• Manage the PM operation within the approved budget. 
• Ensure the development of priority plans including risk mitigation, performance measurements, management controls and critical success factors. 
• Ensure client invoices are accurate and issued on a timely basis. Following-up on accounts receivable. 
• Manage the Project Management division and related activities to include taking ownership of and ensuring that at all stages, client and consultant communication, analysis, and cost advice are performed effectively. 

Project / Commission Management Responsibilities:

• Perform the role of Commission/Project Manager, taking overall responsibility for end-to-end service delivery of commissions of varying size and complexity.
• Act as the key, daily client interface, ensuring client objectives are met through delivering a value-added cost management service.
• Manage all phases of the Project Management process to a variety of Property sectors.
• Prepare Cost Reports as appropriate.
• Facilitate value engineering, LEED analysis, risk, and/or life cycle costing exercises.
• Ensure that Project Final Accounts are negotiated and agreed.
• Ensure client invoices are accurate and issued on a timely basis. Following-up on accounts receivable.
• Lead a (project-level) Project Management team, ensuring effective and efficient delivery of all the above accountabilities.

• Experience managing commissions effectively and efficiently.
• US market knowledge.
• Consulting experience.
• Development of strong relationships with clients and cross-functional team members.
• Experience managing a local team and direct reports.
• General line management operational responsibilities.
• Business development experience with existing and new clients, including cross- selling opportunities.
• Tracking margin levels and monthly fee/resource forecasts on all commissions.
• Managing debt control.
• Manage and retain key information and data.

Education / Experience:

• 15+ years of relevant technical and leadership experience overseeing major construction projects or programs.
• Recognized university degree.
• Membership in relevant professional organizations.
• Alternative Delivery experience.
• Experience Managing Design & Construction.
• Experience Cultivating New Work.
• CCM, PMP, P.E., or an architect desired. 

*On-site presence and requirements may change depending on our client's needs*
 

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/

All your information will be kept confidential according to EEO guidelines.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.