Head of EMEA Alliances

See yourself at Twilio

Join the team as our next Head of EMEA Alliances

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

Reporting into the Global Head of Channel & Alliances, this position is needed to create, refine and execute the Segment channel strategy in key selling markets across EMEA.  As such you’ll recruit, train and engage partners to recommend Segment CDP to their customers as well as successfully implement Segment.  To engage partners you’ll leverage your skills to craft joint demand generation strategies and drive ROI with our partner marketing team.

Responsibilities

In this role, you’ll:

• Create, refine and execute the regional channel strategy to support the sales organisation across the partner ecosystem
• Develop and manage successful and profitable relationships with a portfolio of partners in your territory  including systems integrators, agencies, consultancies, technology platform partners and independent software vendors (ISVs).
• Conduct territory planning with partners and Segment sellers to identify opportunities
• Develop and execute a comprehensive business plans and go-to-market strategies that drive sourced and influenced revenue for both Segment and key partners 
• Create and Execute demand generation plans to achieve targets 
• Cultivate internal relationships across functional areas including sales, services, product development, marketing and business development.
• Couple Segment solutions, and thought leadership, with partner offerings to drive GTM motions  
• Help build and execute broad and deep enablement plans and strategies driving adoption of Segment products 
• Lead and facilitate QBRs, joint executive alignment, and overall engagement
• Communicate and evangelise the successes of strategic partnerships to internal stakeholders across various organisations within Segment

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Minimum 6+ years of experience in partner management, strategic partnerships or management consulting.
• Consistent track record of exceeding revenue targets & business objectives.
• Industry experience in Customer Data Platforms and/or managing complex partnerships within martech platforms (e.g. Adobe, Salesforce, SAP, Oracle, etc.) or managing complex partner engagements.
• Experience with building, developing and growing strategic partnerships and relevant programs that deliver long term revenue growth and customer/partner satisfaction.
• Highly analytical and data driven; an innovative thinker and creative problem solver who is naturally curious.
• Understand complex solution selling processes, build consensus and be adept at developing relationships at multiple levels.
• Have strong domain expertise in the areas of advertising, martech and SaaS applications
• A self-starter who can work with minimal supervision to drive results.
• Comfortable with ambiguity and working cross-functionally in a high growth business landscape.
• BA/BS degree or equivalent required. MBA a plus (not required)

Desired:

• Excellent written and verbal communication skills and strong executive presence
• Ability to influence and build effective working relationships with all levels of the organisation.
• Energy and enthusiasm with a willingness to travel

Location 

This role will be remote, but approximately 35% travel is anticipated across the region.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.