Technical Account Manager 3 - job 2 of 4

Skills

• Strong technical skills in RESTful technology and cloud solutions
• Experience in troubleshooting server-side and client-side code
• Proficiency in network connectivity troubleshooting
• Excellent communication skills for technical and non-technical audiences
• Ability to manage dedicated customer accounts

Responsibilities

• Address customer issues and provide feedback to Product and Engineering teams
• Resolve complex technical problems with customers and partners
• Collaborate with teams to report bugs and improve support processes
• Analyze customer trends and drive process improvements

Benefits