Job details
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Technical Support Engineer Compliance & Onboarding
Twilio is looking for a Technical Support Engineer to join their Onboarding and Compliance Support team. They value diversity and are committed to ensuring customer success.
Skills
- Strong technical proficiency
- Experience in delivering live support
- Good communication skills
- Ability to learn and adapt
Responsibilities
- Deliver top-tier customer service and support.
- Navigate customers through compliance issues.
- Apply critical thinking to identify and prevent fraudulent activity.
- Take ownership of support tickets and queues.
Benefits
- Generous time-off
- Parental and wellness leave
- Healthcare
- Retirement savings program
To read the complete job description, please click on the ‘Apply’ button
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Twilio is a software company that strengthens businesses by unifying their data to build insightful paths to customers, so they’re smarter with every interaction.
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BADGES 
CULTURE VALUES
Inclusive & Diverse
Social Impact Driven
Collaboration over Competition
Growth & Learning
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 7, 2024
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