Telecom Regulatory Compliance Counsel

As the Telecom Regulatory Compliance Counsel at Twilio, your primary responsibilities will include overseeing compliance with telecom regulations, providing legal advice to product and operations teams, managing regulatory communications, and collaborating with cross-functional teams to develop compliance strategies. You’ll act as a trusted partner, advising senior colleagues and leadership on legal and regulatory aspects relevant to Twilio's operations.

To be a qualified candidate for the Telecom Regulatory Compliance Counsel at Twilio, you should have 2-5+ years of post-qualification legal experience in telecommunications law or a highly regulated industry. A qualification to practice in an EU jurisdiction or the UK, along with experience in compliance strategies and managing cross-functional projects is essential. Excellent communication skills, attention to detail, and the ability to work collaboratively in a fast-paced environment are also important.

Twilio fosters a vibrant and inclusive work culture, especially in remote roles like the Telecom Regulatory Compliance Counsel. The company values diverse experiences and encourages employees to bring new perspectives. You'll be part of a supportive team focused on innovation and making a global impact, all while enjoying the flexibility of remote work and ample opportunities for professional growth.

At Twilio, the growth and development of its employees are a top priority. For the Telecom Regulatory Compliance Counsel, Twilio offers various resources, including mentorship programs, training on regulatory practices, and ongoing learning opportunities to help you stay updated with industry standards and legislation. You’ll be encouraged to take initiative and seek out new ways to enhance your skillset and advance your career.

As the Telecom Regulatory Compliance Counsel at Twilio, you will engage in a variety of projects, including developing compliance strategies for new and existing services, managing responses to regulatory inquiries, and collaborating with product teams to ensure regulations are met effectively. You’ll have the thrilling opportunity to lead regulatory meetings and play a significant role in shaping Twilio’s approach to telecom regulations across multiple jurisdictions.

When answering this question, focus on specific experiences that showcase your expertise in telecommunications law. Discuss the types of regulations you have worked with, the challenges faced, and how you overcame those obstacles. Highlight any successful projects where you collaborated with cross-functional teams to implement compliance strategies.

Emphasize your approach to risk assessment and proactive communication. Discuss how you would engage with product teams to identify compliance needs early on, establish clear regulatory strategies, and create training materials to ensure that all stakeholders understand their roles in maintaining compliance.

Showcase your problem-solving skills by describing a past experience where you navigated an unexpected regulatory issue. Explain the process you took to gather information, collaborate with legal and operational teams, and communicate with relevant stakeholders to resolve the challenge effectively.

Mention specific compliance management tools or software you have used, how they helped you track compliance documents, and how you collaborated with teams to utilize these tools. Highlight any improvements made to compliance workflows through technology.

Provide an example of how you simplified complex regulatory language into clear, actionable guidelines for teams. Discuss how you tailored your communication style to ensure understanding among non-legal colleagues, fostering collaboration towards compliance goals.

Share your approach to building relationships across departments, emphasizing the importance of open communication, setting common goals, and being receptive to feedback. Highlight your experiences leading collaborative efforts to meet regulatory compliance while balancing business needs.

Discuss your strategies for staying informed, such as following industry publications, attending relevant webinars, participating in professional networks, or collaborating with peers in the legal field. Indicate any specific areas of focus in telecommunications regulations that you follow closely.

Describe your ability to assess urgency and importance when managing compliance projects. Discuss how you would communicate with stakeholders to understand deadlines and collaboratively set priorities while ensuring attention to detail and thoroughness in your work.

Illustrate your experience by discussing specific cases where you managed responses to regulatory inquiries, detailing your method for gathering necessary information, drafting responses, and working with teams to ensure alignment and compliance.

Explain your belief in the importance of a strong compliance culture and how you'd promote it throughout the organization. Discuss training initiatives you would implement, the role of leadership in modeling compliance behavior, and creating accessible resources for all employees.