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Job details

IT Support Specialist

Twist Bioscience is seeking an IT Support Specialist to provide world-class support to its employees. This role involves troubleshooting hardware and software issues, ensuring customer satisfaction, and contributing to IT projects in a fast-paced environment.

Skills

  • Knowledge of Microsoft and Apple operating systems
  • Experience with IT Service Management and ITIL
  • Solid troubleshooting skills
  • Excellent customer service

Responsibilities

  • Troubleshoot and resolve IT issues for employees
  • Monitor and triage incoming support tickets
  • Provide support for Mac, PC, and mobile devices
  • Assist with IT onboarding and offboarding processes
  • Maintain documentation for IT procedures

Education

  • Bachelor's degree in IT or related field preferred

Benefits

  • Bonus opportunities
  • Equity options
  • Generous benefits package
To read the complete job description, please click on the ‘Apply’ button
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CEO of Twist Bioscience
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Emily Leproust
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We make DNA, with precision at scale.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$48,000/yr - $64,400/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
October 11, 2024

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