Sponsored Contracts Specialist

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Closing Date:

Type of Position:

Administration (Non-Classified)No

Job Type:

RegularDay Shift (United States of America)No

Institution Name:

University of Arkansas at Little Rock

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.

Department:

Student Accountshttps://ualr.edu/bursar/

Summary of Job Duties:

The Sponsored Contracts Specialist is responsible for the reconciliation of multiple accounts in the Bursar’s Office. This position requires analytical thinking, attention to detail, and organization. They must have exceptional communication skills and customer services skills in the performance of all assigned duties and maintain responsiveness to the needs of external and internal customers through courteous and professional behavior. This position is governed by state and federal laws and agency/institution policy.

Qualifications:

Required Education and/or Experience:

• A bachelor’s or master's degree in general business, finance, accounting, or a related field;

• At least two (2) years of experience in accounting, reconciliation, and customer service;

• Proficiency in computer skills.

Preferred Education and/or Experience:

• Experience in higher education; not required but preferred; 

• Demonstrates written and verbal communication skills and experience in working in a positive team environment with strong interpersonal and relationship skills; 

• Experience with Workday or other higher education applications;

• Experience with military billing portals.

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Job Duties and Responsibilities:

Billing/Reconciliation

• Bills and collects all sponsored contracts vendors for payments of tuition and fees;

• Reconciles sponsored contracts billing accounts regularly to ensure accuracy and completeness of payments

• Monitors accounts and follows up with sponsored contracts vendors for delinquent payments.

Payroll Business Processes

• Processes and monitors all employee payroll deductions of tuition and fee payments for each semester according to the schedule set forth by Payroll.

• Reconciliation of employee tuition deductions to ensure proper application of payments.

Student Accounts Business Processes

• Works with Financial Services, ORSP, and Procurement to set up and monitor all sponsored contracts vendors in BANNER and Workday;

• Reconciles student accounts impacted by sponsored contracts payments or discrepancies;

• Uses judgment and discretion in carrying out the Student Accounts department procedures, policies, and operational routines pertaining to sponsored contracts transactions and student accounts record keeping;

• Responsible for monitoring the Sponsored Contracts email account and addressing issues as needed.

Customer Service  

• Assists students by phone, in person, and e-mail (including the Student Accounts and Sponsored Contracts email accounts) with questions, issues, and concerns about their accounts.

• Resolves account inquiries and discrepancies through appropriate reconciliation and documentation.

Administrative Duties

• Maintain the Procedures Manual for the Sponsored Contracts Specialist position

• Audits and reconciles backlogged files to ensure data integrity;

• Maintains electronic tracking systems for sponsored contract vendors and related financial reconciliations;

• Processes Chapter 33 VAED military payments and ensures accurate reconciliation between student accounts and CHAP 33 VAED records;

• Available after hours/weekends during peak times as necessary. ​

Knowledge, Skills, and Abilities:

• Possess superior verbal and written communication skills and interpersonal skills;

• Must be self-motivated, creative, customer-service-focused, and detail-oriented;

• Demonstrated ability to perform account and financial reconciliations independently and accurately;

• Ability to work in a fast-paced, multi-tasking environment;

• Knowledge of customer service techniques;

• Proficiency in using information technology applications for financial analysis and reconciliation;

• Strong organizational skills with the ability to work on multiple projects while meeting deadlines;

• Ability to comprehend and assimilate technical and business-related documents;

• Ability to work alone, in a group, and work as a team player;

• Ability to coordinate and collaborate with other departments;

• Knowledge of accounting principles and database management;

• Knowledge of applicable laws, regulations, and policies of assigned section;

• Ability to maintain professionalism in high-pressure situations;

• Capable of conducting research, performing basic quantitative quality assurance reviews, and preparing detailed reconciliation reports.

• Ability to exhibit strong organizational skills;

• Ability to apply policies and procedures and other applicable regulations associated with assigned department or program;

• Ability to effectively communicate in person, over the phone, and in writing to all customers, while providing excellent customer service.

Additional Information:

$48,000Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Special Instructions to Applicants:

Kesha Robinson, Director of Student Accounts, 501-916-5542

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check, Financial Credit Check, Sex Offender Registry

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Hearing, Sitting

Frequent Physical Activity:

Manipulate items with fingers, including keyboarding, Talking, Walking

Occasional Physical Activity:

Lifting

Benefits Eligible:

Yes