Product Manager, Uber One Member Retention

About the RoleUber has grown from "push a button and get a ride" to a way that users can "go anywhere and get anything" in their local city. The Uber One Membership team aims to make interacting with your city, and using all of Uber's services, as convenient and sticky as possible. We've built Uber One members to greater than 20M and counting, but have still only scratched the surface of what a global Membership program could do for Uber. Come build with us!As the PM for Uber One Retention, you'll be crucial in expanding our paid membership base. Your role will focus on reducing both user-initiated and inadvertent churn, enhancing free trial conversions, and improving retention rates throughout the member lifecycle. By leveraging data-driven insights and implementing targeted strategies, you'll drive member growth and ensure long-term loyalty.This role is a great fit for a PM who is excited to optimize member experiences with a compelling UX and collaborate with cross-functional teams to continuously refine our retention efforts.What the Candidate Will Do:• You'll launch features that drive engagement & reduce churn across the UberEats app, Uber Rides app, and out-of-app communication channels.• You will define, own, and execute the retention product roadmap, working closely with cross-functional counterparts (Engineering, Data Science, Design, Operations, and more).Basic Qualifications:• Product Experience: Minimum 4+ years of Product Management experience delivering highly successful and innovative products with your fingerprints all over them -- and you're deeply proud of what you've accomplished• Track record: You've meaningful grown a product in a thoughtful, strategic way• Bias for action: You enjoy a fast-pace environment and solving problems quickly• Customer obsessed: You take a customer-first lens to your work, keeping the needs of various segments of customers in mind• Structured thinking/decision-making skills: You take on complex product challenges and simplify them• Data-informed and data-savvy: You find a way to get the data you need and whip it into an insightful story with no help. You know how to use this data to make decisions without getting stuck in analysis paralysis.Preferred Qualifications:• Experience working on initiatives that lower churn• Experience with experimentation and independently running A/B tests• Experience building a Subscriptions product or similar (ex. consumer product experience focused on optimizing various parts of the funnel (growth, retention) or on loyalty products building benefits)• Experience working with diverse stakeholders, including operations teams• Experience working on marketplace products• Full-stack product delivery that includes UX and backend systemsFor San Francisco, CA-based roles: The base salary range for this role is USD$149,000 per year - USD$165,500 per year.You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.