Health Information Coordinator

Who We AreFounded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.To learn more about UC Irvine, visit www.uci.edu.The UC Irvine Student Health Center is a comprehensive outpatient clinic staffed with licensed primary carephysicians, psychiatrists, licensed clinical social workers, dentists, physician assistants, registered nurse practitioners, and registered nurses. Medical specialists from various disciplines including dermatology, orthopedics/sports medicine, gynecology, internal medicine, and ENT provide on-site consultation on a regular basis. Student Health also offers basic radiology and clinical laboratory services, insurance consultation, and an on-site pharmacy, making SHC a comprehensive and convenient clinic dedicated to serving students.Your Role on the TeamUnder the Direction of the Front Office & Health Information Manager, this position is responsible for the release of health information in accordance with State, Federal, and Student Health and Counseling Services (SHCS) guidelines. This position sends, retrieves and loads medical transcription between Student Health and Counseling Services and outside vendors.Under the Direction of the Front Office & Health Information Manager, the Health Information Coordinator schedules patient appointments for the General Medical Clinic, Specialty Clinic and Nurse Clinic using the computerized patient scheduling system. Performs administrative and clerical functions related to management of the electronic medical record. The Student Health Center Health Information Coordinator is a critical position that processes all health information services at the Student Health Center. A professional, personable, and an accommodating demeanor are required to maximize the patient experience. The incumbent works closely with lab, radiology, nursing and Health Care Providers. HIPAA is a primary concern of all staff, and must be respected and is expected to be followed.The Health Information Coordinator provides the transfer of records to and from outside providers and assists patients that come through the door, e-mail or call on the phone. Using multiple UC Irvine electronic and paper registration systems the candidate determines insurance eligibility, schedules, reschedules, cancels and confirms appointments, procedures/surgeries, follow through on messages to healthcare providers and back to patients when directed.Total CompensationWhat It Takes to be SuccessfulIn addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.Required• General Knowledge of the Health Insurance Portability and Accountability Act (HIPAA)• Must possess appropriate judgment and ability to maintain patient confidentiality and privacy.• Strong customer service skills and ability to communicate clearly and tactfully with students, staff and other diverse groups of people.• Organizational skills to meet time lines established by law and department policy.• Detail oriented with good organizational and planning skills and ability to manage multiple tasks simultaneously; ability to work in a busy environment with multiple interruptions.• Proficiency using personal computer, including office-related software. Excellent telephone etiquette.• Working knowledge of State and Federal laws regarding release of health information.• Working knowledge of medical terminology.• Ability to understand and adhere to established appointment scheduling guidelines.• High level of skill entering data into computer while talking to patients.• Must possess the ability to write and edit correspondence and other written material.• Ability to manage data between various computer applications.• Ability to release of health information and electronic health records.• Adaptability to a dynamic workplace environment.• Communication and interpersonal skills to interact in person, via phone and electronically with a wide variety of customers.• Experience navigating and effectively using a large information database.Preferred• Clinical knowledge and judgment sufficient to be able to schedule medical appointments appropriate to the patient s needs, with appropriate specialty & provider and length of appointment time.• Working knowledge of medical terminology and ability to understand content of a medical record sufficiently to scan laboratory reports, x-ray reports and other clinical documents in the EMR system.• Experience working with electronic medical records.• Ability to operate document scanner.Special Conditions• This position’s schedule is M-F and during traditional work hours, however, weekend or non-traditional work hours may be required for special projects or busy times of the year, or when strict deadlines must be met. In the case of extended hours, this position may be required to work those hours.• Employment in this position is contingent upon successful completion of a Department of Justice (DOJ) Live Scan background check, verification and continued monitoring or licensure as it applies to the position, and successful completion of our background review or credentialing process, as appropriate to the position.• Per the UC Ethics Briefing, the employee is responsible for reporting any and all potential conflicts of interest to their supervisor in a timely manner.Conditions Of EmploymentThe University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:• Background Check and Live Scan• Legal Right to work in the United States• Vaccination Policies• Smoking and Tobacco Policy• Drug Free EnvironmentThe following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.• California Child Abuse and Neglect Reporting Act• E-Verify• Pre-Placement Health EvaluationDetails of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.phpClosing StatementThe University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.Consideration for Work Authorization SponsorshipMust be able to provide proof of work authorization