Job details

Product/Customer Support Specialist

Uhlig LLC, an advanced-technology publishing company, is looking for a Customer Support Specialist to strengthen their user base with exceptional service. Ideal candidates are resourceful and good at problem-solving, serving a clientele in the residential real estate sector.

Skills

Customer service experience
Knowledge of real estate transactions
Technical skills in office tools
Excellent written communication

Responsibilities

Resolve phone and email inquiries regarding products and services
Assist property managers and other clients using web-based systems
Ensure compliance with state regulations for loan transactions
Maintain documentation of inquiries and transactions
Calculate and report operational metrics
Facilitate communication between clients and web-based users
Escalate issues to management as needed

Education

Bachelor's degree preferred
Equivalent work experience considered

Benefits

Medical, dental, and life insurance
401(k) with matching
Paid holidays and time off
Opportunities for continuing education

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By Uhlig LLC

Uhlig is a provider of cross-media publishing and communication services. The company serves a variety of industries including financial, legal, residential, senior living, medical, veterinary, and retail. Uhlig is headquartered in Overland Park, ...

2 jobs

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Information Technology

TEAM SIZE