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Product/Customer Support Specialist

Uhlig LLC, an advanced-technology publishing company, is looking for a Customer Support Specialist to strengthen their user base with exceptional service. Ideal candidates are resourceful and good at problem-solving, serving a clientele in the residential real estate sector.

Skills

  • Customer service experience
  • Knowledge of real estate transactions
  • Technical skills in office tools
  • Excellent written communication

Responsibilities

  • Resolve phone and email inquiries regarding products and services
  • Assist property managers and other clients using web-based systems
  • Ensure compliance with state regulations for loan transactions
  • Maintain documentation of inquiries and transactions
  • Calculate and report operational metrics
  • Facilitate communication between clients and web-based users
  • Escalate issues to management as needed

Education

  • Bachelor's degree preferred
  • Equivalent work experience considered

Benefits

  • Medical, dental, and life insurance
  • 401(k) with matching
  • Paid holidays and time off
  • Opportunities for continuing education
To read the complete job description, please click on the ‘Apply’ button

Uhlig is a provider of cross-media publishing and communication services. The company serves a variety of industries including financial, legal, residential, senior living, medical, veterinary, and retail. Uhlig is headquartered in Overland Park, ...

2 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$50,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 8, 2024

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