Legal Actions Specialist II

DescriptionAbout Us:Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.About the Role:In this role, you will provide deposit-operations support by performing a variety of deposit- related fulfillment and legal/regulatory driven functions such as garnishments, subpoenas, court orders, and abandoned property -- in a centralized environment. You'll provide policy and/or procedural guidance to supported business units and fulfill the objectives and goals of unit(s) as a member of an operations support team.• Responsible for the accurate and timely completion of assigned tasks.• Assist store and department personnel with operations-related issues.• Provide feedback to management regarding recommended changes to policies and procedures.• Train new associates on assigned job functions.• Performs a variety of functions within the OPM department. Workloads may require rapid shifts of focus from one functional area to another.• Interact daily with functional peer groups, store and department personnel.• Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.• Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.Review invoices for accuracy, approve and submit for payment in a timely manner• Effectively analyze Physical Security maintenance issues and provide practical, cost effective solutions.About You:• Completion of high school, vocational training, or equivalent, required.• 3 years of customer service experience, preferred.• 2 years of banking experience, required.• 1 year of bank operations experience, preferred.• Basic knowledge of relevant bank operating procedures, practices, and policies.Workstyle: Fully onsiteOur Benefits:We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $19.00 to $25.00 and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.Our Commitment to Diversity:Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected]To Staffing and Recruiting Agencies:Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.