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AVP, Regional Director - job 2 of 4

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Owns and manages a complex subregion territory and team and is responsible for achieving profit and growth goals. Provides leadership, development and coaching to the Territory Management team responsible for managing an assigned portfolio of insurance products, services & agency programs. Accountable for agency management, results, profitability, growth for assigned agencies, talent development, collaboration with internal partners, and overall execution of business strategies. Effectively collaborates with and influences internal business partners to manage state regulatory, judicial and CAT complexities in order to achieve profit and growth goals. Line of business emphasis on business lines, working across a wide breadth of commercial products, coverages and market appetite. Works closely with DSO, UW & GRS to drive flow of smaller account business, build, and execute growth and profit strategies and to secure key accounts, managing account pipeline end-to-end.

    Responsibilities
    • Responsible for achieving the key financial targets including rate adequacy, written premium, profitability, new business, retention.
    • Manages the execution of annual agency management process and overall territory strategy to drive profitable premium growth.
    • Leads Senior Territory Manager team to optimize agency footprint including agency plant expansion, agency engagement/rehab and terminations.
    • Develops strategies and drives execution of key initiatives to ensure effective agency partnerships in order to attract, develop, and retain profitable business and manage agency performance through frequent agency interactions.
    • Identifies and assesses potential risks including service levels, business quality, pricing and market conditions in order to develop resolutions to ensure agency satisfaction and financial results achievement.
    • Inspires, coaches and develops team to ensure deep engagement and needed skills and capabilities to achieve sub-region goals.
    • Collaborates with regional marketing team to deliver effective internal and external communications and marketing programs.
    • Leverages portfolio-level data and analysis to address business trends at the macro level. Partners and collaborates with systems, raters, and Insights teams to drive and maximize flow of business.
    • Maintains an understanding of the competitive landscape and coordinates resources to make the changes necessary to meet marketing, pricing and customer needs. Maintains local legislative awareness with a strong working knowledge of key and current judicial rulings, legal issues and lobbying efforts. 1
    • Leverages agency compensation programs, including Agency Profit Sharing process, compensation communication, reporting, tracking and best practices to leverage programs. 1

    Qualifications

    • Undergraduate degree in business or related field or equivalent training required
    • MBA, CIC and/or institute designation preferred
    • Minimum 10 years of progressively more responsible related work experience in a field distribution environment
    • Proven success in building internal and external partnerships, improving team and individual performance
    • Demonstrates strong business acumen and understanding of agency business, solid track record of achieving results, project management, negotiation, and problem-solving skills

    About Us

    As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/BenefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

    • California
    • Los Angeles Incorporated
    • Los Angeles Unincorporated
    • Philadelphia
    • San Francisco

    Average salary estimate

    $140000 / YEARLY (est.)
    min
    max
    $120000K
    $160000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About AVP, Regional Director, UNAVAILABLE

    Are you ready to take on a pivotal role as the AVP, Regional Director at Liberty Mutual in Indianapolis? This position is designed for individuals who are passionate about driving profit and growth in a complex subregion. In this role, you'll manage a dynamic team, ensuring that we not only meet but exceed our financial targets. You'll be at the forefront of developing your team, providing them with the coaching needed to succeed in managing a diverse portfolio of insurance products and services. Your leadership will be instrumental in fostering agency management and performance, working closely with our internal partners and guiding your team to navigate state regulations and market changes. If you thrive in a fast-paced environment where collaboration and strategic planning are key to success, this might be a perfect fit for you. You'll be responsible for optimizing agency engagement, identifying potential risks, and ultimately driving profitable business growth. With a commitment to diversity, equity, and inclusion, Liberty Mutual supports a workplace where all employees can build meaningful careers, continually learn, and make an impact. So if you're ready to embrace today and confidently shape tomorrow, we want to hear from you!

    Frequently Asked Questions (FAQs) for AVP, Regional Director Role at UNAVAILABLE
    What are the primary responsibilities of the AVP, Regional Director at Liberty Mutual?

    As the AVP, Regional Director at Liberty Mutual, you are responsible for managing a complex territory, leading a team to achieve profit and growth goals. Your key duties include developing strategies for agency management, driving profitability, ensuring customer satisfaction, and collaborating with internal partners to optimize business strategies.

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    What qualifications do I need to apply for the AVP, Regional Director position at Liberty Mutual?

    To apply for the AVP, Regional Director role at Liberty Mutual, you should possess an undergraduate degree in business or a related field, along with a minimum of 10 years of progressively responsible experience in a field distribution environment. An MBA or relevant designations such as CIC are preferred, and strong skills in project management and negotiation are essential.

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    How does Liberty Mutual support professional development for the AVP, Regional Director role?

    Liberty Mutual is deeply committed to employee development and offers various continuous learning opportunities for the AVP, Regional Director position. Employees are encouraged to pursue additional qualifications, such as professional certifications, and engage in training that enhances their skills and career progression.

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    What does success look like for an AVP, Regional Director at Liberty Mutual?

    Success as an AVP, Regional Director at Liberty Mutual is measured by achieving key financial targets, effectively managing agency relationships, inspiring team performance, and implementing strategies that lead to profitable growth. Being proactive in addressing market conditions and maintaining compliance with regulations also plays a crucial role.

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    What is the company culture like for the AVP, Regional Director at Liberty Mutual?

    Liberty Mutual fosters a diverse, equitable, and inclusive workplace where the AVP, Regional Director can thrive. The culture emphasizes collaboration, support, and opportunities for meaningful engagement. Employees are encouraged to connect with one another through various Employee Resource Groups that enhance community and belonging.

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    Common Interview Questions for AVP, Regional Director
    Can you describe your experience in managing a regional team?

    In answering this question, you should highlight specific examples of how you've led teams, focusing on your leadership style, achievements, and the impact your management had on team dynamics and results.

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    What strategies do you use to drive agency performance?

    Discuss a combination of data analysis, regular communication, and targeted initiatives that you’ve implemented in previous roles to enhance agency partnerships and improve their overall performance.

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    How do you approach risk assessment in your territory?

    Provide insights into your methodology for identifying, assessing, and mitigating risks, emphasizing your analytical skills and experience in navigating complex regulatory environments.

    Join Rise to see the full answer
    Describe a time when you influenced internal partners to achieve business goals.

    Use the STAR method (Situation, Task, Action, Result) to outline a specific scenario where your influence resulted in a successful outcome, detailing the steps you took and the methods you employed.

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    What role does data analysis play in your decision-making process?

    Emphasize how you integrate data into your strategy development and execution, providing examples of how analytics have informed your business decisions and led to positive results.

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    How do you keep your team motivated during challenging times?

    Discuss your leadership approach during adversity, including strategies for maintaining morale, encouraging open communication, and aligning team goals with organizational objectives to navigate challenges.

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    Can you give an example of successful project management from your career?

    Share a detailed example of a project you managed, outlining your planning methods, execution steps, team involvement, and how you addressed obstacles to ensure success.

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    What is your understanding of the current trends in the insurance industry?

    Articulate your insights into industry trends, and how they impact agency performance and customer expectations, demonstrating your knowledge of the market landscape.

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    How would you handle a conflict with an agency partner?

    Explain your approach to conflict resolution, which involves listening, understanding the other party’s perspective, and negotiating a solution that benefits both parties while maintaining professional respect.

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    What are your long-term goals as the AVP, Regional Director?

    Discuss your aspirations related to professional growth, team development, and how you plan to contribute to Liberty Mutual's overall success, aligning your goals with the company’s mission.

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    MATCH
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    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
    No info
    HQ LOCATION
    No info
    EMPLOYMENT TYPE
    Full-time, on-site
    DATE POSTED
    April 19, 2025

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