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Business Relationship Officer - job 4 of 4

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Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

Overview

Being the next generation Business Relationship Officer at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.

As Relationship Officer, you will play a key role in

managing and retaining existing customers and cultivating new relationships with customers to expand East West Bank’s customer base to grow assets, loans, and deposits.
working with internal business partners to facilitate the connection to customers to help them with specialized financial needs.

We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.

Responsibilities

Achieve quarterly/annual goals through business generation of C&I, CRE, mortgages, SBA, treasury management, deposits, investments, and international and other commercial and consumer products offered through East West Bank
Understand the bank’s credit policy to be able to identify client’s eligibility for loan products. Understand client’s business, industry and identify strategies to create new business opportunities and provide need-based products to customers.
Motivate, coach and provide guidance to employees to achieve sales and service goals
Efficiently manages time and is result driven
Expert in using digital resources and technologies to optimize clients’ digital banking experience and possess the aptitude to learn new programs
Educate customers on how to use digital platforms to bank and invest when, where and how they want
Perform other duties as assigned

Qualifications

Bachelor’s degree or business relevant associate degree such as business management, admin or finance preferred
3+ years in commercial lending and or/consultative relationship sales role in a related industry with proven sales track record
In-depth knowledge of banks, credit and deposit products; experience in international activities between U.S. and Greater China preferred
Strong sales and service skills including prospecting and networking.
Proven success in establishing new clients, deepening customer relationships, and delivering results
Strong financial acumen and communication skills
Strong problem-solving and decision-making skills. Able to manage client concerns
Has the ability to learn and adapt to latest information and technology platforms
Strong desire and capability to influence, educate and connect team, partners, and customers to technology

Compensation

The base pay range for this position is USD $65,000.00/Yr. - USD $72,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

Average salary estimate

$68500 / YEARLY (est.)

min

max

$65000K

$72000K

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What You Should Know About Business Relationship Officer, UNAVAILABLE

At East West Bank in Quincy, we are on the lookout for a passionate Business Relationship Officer who will seamlessly bridge the gap between innovative banking and our valued customers. Joining our team means becoming part of a vibrant organization that's been paving pathways to success since 1973. As a Business Relationship Officer, your role is critical in managing and nurturing existing client relationships while also seeking out new opportunities to expand our customer base. With a focus on achieving sales targets across various products including commercial loans, treasury management, and consumer banking solutions, you’ll work closely with our team to provide tailored financial advice that aligns with clients’ goals. You’ll receive ongoing training that will enhance your business acumen and digital skills, ensuring you’re well-equipped to educate customers on how to make the best use of our state-of-the-art digital platform. We believe this role is not just a job but a chance to build meaningful connections and create positive impacts in our communities. If you're motivated, results-driven, and eager to grow, your career with East West Bank can take you further than you ever imagined!

Frequently Asked Questions (FAQs) for Business Relationship Officer Role at UNAVAILABLE

What are the responsibilities of a Business Relationship Officer at East West Bank?

A Business Relationship Officer at East West Bank is responsible for managing existing clientele, developing new business relationships, and achieving sales goals across various financial products such as mortgages, commercial loans, and treasury management services. This role also involves educating clients on banking technologies, networking, and leveraging internal resources to meet customer needs effectively.