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Commercial Inside Sales Representative - job 3 of 3

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Are you seeking a flexible, hybrid work schedule that allows you to work an exciting career in inside sales? Liberty Mutual is hiring for Commercial Inside Sales Representatives to work in Plano, TX. This position requires agents to live 50 miles or less from Plano, TX. We offer a flexible hybrid schedule that allows agents to work both in-person at Plano, TX office and remotely.

 

Commercial Inside Sales Representative – Licensed Sales Center (LSC)

 

$58,000 - $65,000

 

Benefits:

  • Company Match 401(k)
  • Dental Insurance
  • Health Insurance
  • Paid Time Off
  • Paid Training

 

Job Description:

Are you ready for an exhilarating career opportunity? Join our team and unleash your potential as a Commercial Inside Insurance Sales Representative! You will receive a majority of inbound calls from both existing and new customers/agents searching for a Liberty Mutual commercial insurance policy.

 

Our focus is not only on sales but also on providing outstanding client service. As a Commercial Inside Sales Representative, you will gather information to provide informed tailored insurance proposals based on the caller’s unique needs.

 

The Commercial Inside Sales Representative position is ideal for applicants with insurance experience or service / sales professionals without experience looking to enter the insurance industry.

 

Compensation:  $58,000 - $65,000 expected first year total compensation.

  • $45,000 base salary + uncapped monthly sales incentive.
  • Comprehensive benefits from Day 1, including health and dental insurance, 401K, paid time off, and flexible work arrangements to help you keep balance in your personal and professional life.

 

Schedule:

Unlicensed training begins June 16th, 2025 & licensed training begins June 30th, 2025.

We provide comprehensive training for new hires, offering paid training of either 6 weeks licensed or 8 weeks for those seeking to obtain a Property and Casualty producer license. During training, the hours are Monday to Friday from 7:00am to 3:30pm (PST) or 9am-5:30pm (CST). Your initial shift post training will fall within operating hours and will be assigned based on performance and overall business needs.

​Licensed Sales Center operating hours:

  • Monday- Saturday 5:00am to 5:00pm (PST)
  • Monday- Saturday 7:00am to 7:00pm (CST)

Qualifications

  • 2+ years of customer service, sales, or insurance experience.
  • Effective time management and organizational skills.
  • Ability to think, talk, and type efficiently while engaging with customers.
  • Must reside within 50 miles of Dallas / Plano, TX; position is hybrid and may require agents to work both in office and remotely.
  • High school diploma, college preferred.
  • Ability to obtain required resident and non-resident insurance licenses.
  • Ability to work during Licensed Sales Center operating hours.

About Us

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/BenefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Average salary estimate

$61500 / YEARLY (est.)
min
max
$58000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Commercial Inside Sales Representative, UNAVAILABLE

Are you ready to take the plunge into an exciting sales career? Join Liberty Mutual as a Commercial Inside Sales Representative in Plano, TX, and discover a world of opportunity! This role is all about making connections and providing outstanding client service. You’ll receive incoming calls from customers eager for Liberty Mutual's commercial insurance policies, and it’s your job to tailor insurance proposals that perfectly fit their needs. We’re looking for team players who have experience in customer service, sales, or even those without insurance background who are ready to embark on this journey with us. Not only do we provide a solid base salary between $58,000 and $65,000, but there’s also an uncapped monthly sales incentive that allows you to grow your earnings based on your performance. We pride ourselves on offering competitive benefits from day one, which includes health and dental insurance, a 401(k) plan with company match, and generous paid time off. The best part? We understand the importance of work-life balance, offering a flexible hybrid schedule that lets you work both remotely and in our Plano office. Your training will be comprehensive, lasting from six to eight weeks depending on your licensing needs, and we’ll ensure you’re ready to thrive in your new role. If you're within 50 miles of Plano, TX, and are ready for a fulfilling career in sales, apply now and join our dynamic team at Liberty Mutual—where your success is our mission!

Frequently Asked Questions (FAQs) for Commercial Inside Sales Representative Role at UNAVAILABLE
What does a Commercial Inside Sales Representative at Liberty Mutual do?

A Commercial Inside Sales Representative at Liberty Mutual primarily focuses on handling incoming calls from existing and potential customers. Your role involves understanding each client's unique needs and providing tailored insurance proposals. It's also about delivering exceptional customer service, ensuring that clients feel valued throughout their insurance journey.

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What qualifications do I need for the Commercial Inside Sales Representative role at Liberty Mutual?

To qualify as a Commercial Inside Sales Representative with Liberty Mutual, you should have at least two years of customer service, sales, or insurance-related experience. Additionally, effective time management, organization skills, and the ability to multitask while engaging with customers are essential. A high school diploma is required, with college preferred.

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What is the training process like for a Commercial Inside Sales Representative at Liberty Mutual?

Training for a Commercial Inside Sales Representative at Liberty Mutual is comprehensive. Depending on whether you require a Property and Casualty producer license, training can last between six to eight weeks. During this period, you'll gain hands-on knowledge about the insurance industry and sales techniques. Training sessions typically occur Monday to Friday, and you will be receiving paid training.

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What benefits can I expect as a Commercial Inside Sales Representative at Liberty Mutual?

As a Commercial Inside Sales Representative with Liberty Mutual, you’ll enjoy a wide array of benefits starting from day one. These include health and dental insurance, a 401(k) plan with company match, generous paid time off, and a flexible hybrid work format. Liberty Mutual is committed to work-life balance, allowing you to excel both personally and professionally.

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How does the compensation structure work for Commercial Inside Sales Representatives at Liberty Mutual?

The compensation for a Commercial Inside Sales Representative at Liberty Mutual consists of a base salary ranging from $58,000 to $65,000, complemented by uncapped monthly sales incentives based on individual performance. This competitive compensation structure allows you to grow your earnings as you succeed in making sales.

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Common Interview Questions for Commercial Inside Sales Representative
Can you describe a time you turned a difficult customer situation into a positive experience?

In this situation, focus on highlighting your problem-solving skills. Share a specific instance where you listened actively to the customer, understood their needs, and provided a resolution that exceeded their expectations. Mention how you followed up to ensure their satisfaction.

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What motivates you to succeed in a sales role like the Commercial Inside Sales Representative position?

Discuss your passion for helping customers and your drive to meet and exceed sales goals. You can mention how the satisfaction of helping clients find solutions enhances your motivation and contributes to your overall success.

Join Rise to see the full answer
How would you handle high-pressure situations while on a call with a customer?

Explain your approach to maintaining composure under pressure. You can mention techniques such as deep breathing, staying focused on the customer’s needs, and utilizing a calm and collected tone to reassure the customer.

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What strategies do you use to effectively manage your time while working in sales?

Answer this by outlining planning methods or tools you use, such as scheduling calls, prioritizing tasks based on urgency and importance, and setting personal deadlines to ensure you stay on track throughout the day.

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How familiar are you with Liberty Mutual's products and services?

Before the interview, take time to research Liberty Mutual’s offerings. Explain how you’ve learned about their products and express your willingness to deepen your knowledge continually to serve clients better.

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What do you believe sets Liberty Mutual apart from its competitors?

Identify a unique aspect of Liberty Mutual, such as their commitment to customer service, their flexible work options, or their inclusive workplace culture. Relate it to how it aligns with your values.

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How do you prioritize customer needs in your sales approach?

Discuss your belief in establishing strong relationships with customers, actively listening to their needs, and providing tailored solutions that reflect their unique circumstances. Emphasize the importance of building trust.

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How do you stay organized and keep track of your leads and follow-ups?

Mention specific tools or strategies you use for lead management, such as CRM software, spreadsheets, or structured follow-up schedules that help you keep your potential clients organized and engaged.

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Describe a successful sales strategy you implemented in a previous role.

Share a concrete example, detailing a specific campaign or method you used to connect with potential clients. Illustrate how this strategy led to increased sales and what you learned from the experience.

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Why do you want to work for Liberty Mutual as a Commercial Inside Sales Representative?

Express your admiration for Liberty Mutual’s commitment to inclusivity, employee development, and customer service. Share how these values resonate with you personally and align with your career aspirations.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
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Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
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Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 17, 2025

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