Financial Promotions Consultant

As a Financial Promotions Consultant at PRIMIS Mortgage Network, your primary responsibility will be to review and approve financial promotion communications issued by our Appointed Representatives (AR). Your role is crucial in ensuring these communications comply with FCA and ASA guidelines, aiming for clarity and fairness. You will also assist and guide advisors in creating compliant promotions that prioritize customer interests while updating relevant policies and procedures as needed. Additionally, you'll oversee AR website and social media initiatives to deliver effective financial promotions across all platforms.

To qualify for the Financial Promotions Consultant position at PRIMIS Mortgage Network, candidates must possess at least 2 years of experience in the Mortgage & Protection financial services sector. A compulsory requirement is the CeMAP 123 qualification, or an equivalent credential. Understanding FCA regulations, especially regarding Consumer Duty, alongside a strong attention to detail and a willingness to learn, are equally essential for success in this role.

The Financial Promotions Consultant at PRIMIS Mortgage Network enjoys a hybrid work model, which balances office and remote work. This role requires you to be present at our Solihull headquarters for two days each week, allowing for collaboration and connectivity with colleagues. The remaining three days can be spent working from home, providing flexibility and the opportunity to manage your work-life balance effectively while still fulfilling the duties of the role.

The salary for a Financial Promotions Consultant at PRIMIS Mortgage Network ranges from £28,000 to £30,000 per annum, depending on experience. This competitive salary reflects our commitment to hiring talented professionals who can ensure compliance and foster excellent customer outcomes in financial promotions.

At PRIMIS Mortgage Network, we pride ourselves on fostering a supportive and inclusive company culture that values diversity. As a Financial Promotions Consultant, you'll be part of a team dedicated to collaboration and excellence in financial services. We encourage continuous learning and growth, ensuring you're always adapting and succeeding in your role. We believe in putting our people first and are committed to creating a workplace where everyone feels valued and empowered.

In your answer, detail your specific experiences in compliance within the financial services sector. Highlight how you've previously ensured adherence to FCA guidelines, showcasing any relevant projects where you had to conduct thorough reviews and approvals of financial promotions, aligning your past work with the responsibilities of the Financial Promotions Consultant role at PRIMIS.

Discuss your methodical approach to reviewing financial promotions, mentioning key considerations like clarity, fairness, and compliance with regulations. Emphasize your attention to detail and how you strive to balance regulatory requirements with creating effective communication for customers—a key aspect for the Financial Promotions Consultant at PRIMIS.

Elaborate on your strategies for educating and assisting AR firms in creating compliant financial promotions. You might mention developing guides, regular training sessions, and feedback mechanisms to ensure their promotions meet regulatory standards.

Provide a detailed account of a specific instance where you identified an inefficiency in financial promotions. Explain the steps you took to improve the process, the outcome of your actions, and how it aligns with the goal of ensuring compliance and better customer communication in a role like the Financial Promotions Consultant at PRIMIS.

Discuss the importance of clarity, fairness, and non-misleading content in financial promotions. Mention understanding your target audience and ensuring that promotions adhere to both FCA and ASA guidelines, which are crucial for the Financial Promotions Consultant role at PRIMIS.

Talk about your methods for staying informed, which may include reading industry publications, attending seminars or workshops, participating in professional networks, and following regulatory updates from bodies like the FCA. Explain how this vigilance helps you in your prospective role as a Financial Promotions Consultant.

When addressing disagreements, emphasize your communication skills and the importance of maintaining professional relationships. Describe how you would explain the regulatory guidelines clearly and constructively, aiming to reach a consensus that prioritizes customer outcomes.

Reflect on your passion for compliance and consumer protection. Share any personal experiences that ignited your interest in financial promotions, emphasizing the positive impact it can have on customers and advisors, especially in the context of the Financial Promotions Consultant role at PRIMIS.

Discuss your organizational skills and techniques that help you balance multiple responsibilities in a hybrid model. Describe how you create to-do lists, schedule regular check-ins with the team, and maintain communication to ensure deadlines are met as a Financial Promotions Consultant.

Here, tailor your response to reflect your admiration for PRIMIS's position as a leader in the mortgage and protection sector. Mention their commitment to compliance, customer outcomes, and the opportunity to work with a large network of advisors, highlighting how your values align with theirs.