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Sales Representative, Inbound Remote - job 3 of 6

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Why Liberty Mutual? 

 

Pay Details:

  • Starting base salary is $45K with opportunity for growth.
  • Average earnings range from $55K-$75K through a combination of base salary and generous commission.
  • Top Performing Agents in their second year and onward, can earn up to $85k+

Our Remote Inside Sales Agent position is available for candidates based on the state of Arizona. Applicants must reside within this specified location to be considered for this role.

 

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

 

Pay Details: 

  • Starting base salary is $45K with opportunity for growth.
  • Average earnings range from $55K-$75K through a combination of base salary and generous commission.
  • Top Performing Agents in their second year and onward, can earn up to $85k+.

  

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. 

 

You’d be a great fit if you are:  

 

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.  

 

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. 

 

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. 

 

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. 

 

 

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

  • Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
  • Comprehensive medical benefits from Day 1.
  • No cold calls, all incoming warm leads.
  • Opportunities for rewards and recognition.
  • Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
  • All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service.

Qualifications

  • 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
  • Strong, engaging interpersonal and persuasion skills needed to close sales
  • Ability to communicate well to both prospects and customers
  • Excellent analytical, decision-making and organizational skills
  • Strong typing capabilities and PC proficiency
  • Property and Casualty License required after hire.

About Us

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/BenefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Average salary estimate

$65000 / YEARLY (est.)
min
max
$45000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Representative, Inbound Remote, UNAVAILABLE

Are you ready to take your sales prowess to the next level? Join Liberty Mutual as an Inbound Remote Sales Representative and let your talent shine! We’re looking for enthusiastic individuals who can harness their persuasive personality to transform leads into satisfied policyholders. As part of our Contact Center Sales Organization, you'll engage with warm leads—no cold calls required! You'll provide expert advice on insurance needs and match customers with the right coverage, making their lives a little easier while earning a competitive salary ranging from $55K to $85K with generous commission opportunities. Your journey begins with paid training, enabling you to acquire your Property & Casualty Insurance license. We value positivity, adaptability, and customer-centric attitudes. If you're excited to work in a dynamic environment, handling inbound calls and helping people, then we invite you to help us in our mission to foster security and success for our customers. Liberty Mutual is committed to your growth—start your career with us today and unlock your potential in a culture that promotes inclusivity and personal development. We can’t wait to see what you bring to our team!

Frequently Asked Questions (FAQs) for Sales Representative, Inbound Remote Role at UNAVAILABLE
What are the responsibilities of a Sales Representative at Liberty Mutual?

As a Sales Representative at Liberty Mutual, your primary responsibility is to engage with incoming warm leads and consult with customers on their insurance needs. You will leverage your sales skills to convert these leads into satisfied policyholders by recommending the appropriate coverages and products. You'll also play a crucial role in representing the Liberty brand, ensuring customers get the best solutions tailored to their needs.

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What qualifications are needed to apply for the Sales Representative position at Liberty Mutual?

To be considered for the Sales Representative position at Liberty Mutual, candidates should ideally have 2-3 years of sales experience, though a minimum of 2 years in a sales or service-related role is required. Strong interpersonal skills, the ability to effectively communicate with customers, and excellent organizational skills are essential. Additionally, you will need to obtain a Property & Casualty Insurance license after hire, with paid training provided to assist you in achieving this.

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What is the training process for new Sales Representatives at Liberty Mutual?

New Sales Representatives at Liberty Mutual undergo a comprehensive paid training program. This training lasts 16 weeks for licensed hires and 18 weeks for those without a license. During this time, you will learn about insurance products, sales techniques, and customer engagement strategies, ensuring you are well-prepared to excel in your role and make meaningful connections with customers.

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What kind of work environment can a Sales Representative expect at Liberty Mutual?

Sales Representatives at Liberty Mutual work in a remote environment, ensuring flexibility and comfort as you engage with customers. All computer equipment is provided, and you will need a designated workspace with a reliable high-speed internet connection. This opportunity allows you to maintain a healthy work-life balance while effectively serving your clients.

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What earning potential does a Sales Representative at Liberty Mutual have?

The earning potential for a Sales Representative at Liberty Mutual is impressive. Starting with a base salary of $45K, the average earnings range between $55K and $75K, combining base pay and commissions. Top-performing agents can even earn $85K+, showcasing the rewarding nature of this role for those who excel at sales.

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Common Interview Questions for Sales Representative, Inbound Remote
What motivates you to succeed as a Sales Representative?

When answering this question, highlight your passion for sales and how helping customers find the right solutions motivates you. You could mention specific goals you've achieved in previous roles and how that drive for excellence translates to your potential sales success at Liberty Mutual.

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How would you handle a difficult customer during a sales call?

Discuss your approach to customer service, emphasizing listening carefully to the customer's concerns, remaining calm, and actively seeking a solution. Share a specific example from your past experiences where you successfully turned a negative situation into a positive outcome.

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Can you describe a time when you exceeded sales goals?

Prepare to share a specific instance where your efforts led to exceeding sales targets. Highlight the strategies you implemented, including how you identified leads, built relationships, and converted them into sales, while also discussing the impact it had on your team or company.

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What do you know about Liberty Mutual's products?

Showcase your research by providing a brief overview of Liberty Mutual's range of insurance products, such as auto, homeowners, and life insurance. Demonstrate your understanding of how these products can meet customer needs, and be ready to discuss more about how you would effectively present these solutions during calls.

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How do you prioritize your tasks in a sales environment?

Discuss the importance of being organized and how you assess the urgency and potential value of tasks. You could mention the methods or tools you use to manage time and ensure efficiency while helping as many customers as possible.

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What techniques do you use to build rapport with customers?

Share specific techniques you employ to connect with customers, such as active listening, personalizing conversations, and showcasing empathy. Practical examples would help illustrate your interpersonal skills and your customer-centric approach.

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What challenges do you foresee in this Sales Representative role?

Acknowledge potential challenges like handling a high volume of calls or meeting sales targets. Then, share how you plan to tackle these challenges by seeking continuous improvement and leveraging training and team support to enhance your capabilities and performance.

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How do you stay current with sales trends and developments?

Explain your commitment to professional development. Discuss attending workshops, following industry news, and participating in relevant training. Illustrating your proactive approach to learning will show your dedication to excelling as a Sales Representative.

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Why do you want to work at Liberty Mutual?

Focus on Liberty Mutual's reputation, its commitment to a diverse and inclusive workplace, and the supportive culture it offers. Personalize your answer by aligning your career goals with the company's mission and how you believe you can contribute positively.

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How do you handle rejection in sales?

Address the fact that rejection is a part of sales. Explain how you view it as an opportunity for growth and learning, emphasizing your resilience and ability to move forward positively, maintaining motivation and focus on future prospects.

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Friends Outside of Work
Passion for Exploration
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Social Gatherings
Pet Friendly
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Health Savings Account (HSA)
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Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
Calculating your matching score...
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 20, 2025

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