Lead VIP Host (Georgia)

Georgia/Remote

Hi, we’re Underdog!

We’re the fastest-growing sports gaming company ever.

We build innovative games and products for American sports fans.

Founded in 2020, our team built four of today’s most widely played fantasy games and recently launched our Underdog Sportsbook. We are the only sportsbook to ever launch on our own home grown technology, which allows us to build different and innovative experiences. We believe there’s so much more to be built for sports fans, and we’ll continue to win by building the best products and experiences for our customers.

The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.

At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.

About the role and why it’s unique:

• As a VIP Host, you will build and nurture relationships with our most engaged players, driving the success of our premier VIP engagement program.
• Grow and establish a strong VIP user base in Georgia, and build customer loyalty with users in the state.
• Gather and analyze player activity and feedback to support platform improvements and identify new opportunities.
• Oversee all aspects of player relationships, including organizing local events, maintaining regular communication, and handling any escalations.
• Implement all VIP policies and guidelines, with a strong emphasis on responsible gaming practices.

Who you are:

• Minimum of 4 years of experience in a customer facing role, such as Sales, Account Management or within the Retail or Restaurant Industry
• Minimum of 3 years of experience with account management.
• Excellent communication and interpersonal skills.
• Strong analytical skills to make informed decisions based on data and trends.
• Passionate about sports and gaming.
• Ability to travel within your assigned state and work nights and weekends.
• Must be located in Georgia or willing to relocate.

Even better if you have:

• Corporate level account management experience.
• Experience in the sports, gaming or entertainment industry.

Our target starting base salary range for this position is between $70,000 and $110,000, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.

What we can offer you:

• Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
• 16 weeks of fully paid parental leave
• A $500 home office allowance
• A connected virtual first culture with a highly engaged distributed workforce
• 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

This position may require sports betting licensure based on certain state regulations.

Underdog is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic.

#LI-REMOTE