Business Application Consultant - job 1 of 2

As a Business Application Consultant at Uni Systems, your key responsibilities include documenting client requirements comprehensively, installing and troubleshooting software solutions, conducting software testing, and communicating effectively with clients. You'll also create training materials and lead seminars or workshops tailored to client needs, ensuring smooth operation and satisfaction with our software products.

To qualify for the Business Application Consultant position at Uni Systems, you should hold a university or college degree in fields such as Computer Science, Finance, or Business Administration. While 0-2 years of client support experience is preferred, knowledge of Financial ERP software and database implementation, particularly with MS SQL Server, will be advantageous.

Uni Systems is looking for candidates with 0-2 years of experience in client support for software solutions for the Business Application Consultant role. Familiarity with Financial ERP software and experience with database implementation using MS SQL Server are considered assets that can enhance your application.

Yes, the Business Application Consultant role at Uni Systems requires flexibility for traveling within Greece. This travel is often necessary to meet with clients, conduct workshops, and provide on-site support to ensure the best possible implementation and service of our software solutions.

At Uni Systems, we value our employees by offering a people-first approach with a supportive work environment. Benefits for our Business Application Consultants include a hybrid work model, continuous training, a corporate health and insurance plan for employees and their family members, meal vouchers, corporate devices, and special perks for significant life milestones.

When answering this question, emphasize your systematic approach to gathering accurate and detailed client information. Provide examples of how you've effectively translated client needs into actionable requirements in previous roles, showcasing your attention to detail and communication skills.

In your response, discuss a specific instance where you identified and resolved a software problem. Detail your troubleshooting process, the tools or methods you used, and the outcome, highlighting your technical skills and problem-solving abilities.

When addressing this question, stress the importance of active listening and clarity in communication. You can mention strategies like summarizing client requirements back to them, confirming next steps, and maintaining regular updates to keep clients informed and engaged throughout the project.

Focus on your adaptability and creativity in training methodologies. Describe how you assess the audience's knowledge level and tailor your approach, whether using hands-on workshops, presentations, or interactive tools, to enhance understanding and engagement among participants.

In response, highlight any direct experience you have with Financial ERP systems. Discuss specific software you've worked with, your role in implementing it, and how you effectively supported clients or managed training related to the software, demonstrating your capability in this area.

Explain your approach to task prioritization based on deadlines, project impact, and client needs. Mention tools or methods you use, such as project management software or timelines, to maintain organization and ensure high-quality outcomes across all projects.

Discuss the importance of collaboration and how you engage with team members to share insights, ideas, and resources. Share examples of successful team projects where you contributed to and facilitated a positive teamwork environment, underscoring your interpersonal skills.

Illustrate your commitment to continuous learning. Mention specific resources you use, such as industry webinars, online courses, or tech forums, and describe how staying updated has positively impacted your work and the solutions you provide to clients.

Provide an example of a challenging client situation where you remained calm and solution-oriented. Discuss your ability to listen, empathize, and find a resolution that satisfied the client while aligning with the company's goals.

Share a specific scenario in which your testing led to crucial insights about a software solution. Discuss the testing methods used, any complications that arose, and how your findings influenced the final product, thus demonstrating your analytical skills.