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Customer Business Manager, Meijer/HEB

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ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our, collaborative, and flexible working environment. Our organizational ambition centers around creating workplaces that foster equity, diversity, inclusion and belonging across all aspects of our business. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

The Seventh Generation brand leads our portfolio of eco-friendly household products, driven by innovation and social responsibility. We are looking for a passionate and results-driven Customer Business Manager (CBM) to drive growth within the Grocery class of trade.

JOB PURPOSE

As the Customer Business Manager for Seventh Generation within the Grocery channel, you will develop and execute strategic business plans, focusing on maximizing sales and distribution across grocery retail accounts. You will be the primary liaison between Unilever and grocery partners, leveraging insights to optimize product positioning and promotional activities. This role is fully remote, allowing you to work from anywhere while driving key customer relationships and business results.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Account Management: Develop and nurture strong relationships with key grocery retail partners to drive brand growth and customer satisfaction.
Strategic Planning: Create tailored business plans to achieve sales, distribution, and profitability targets within the Grocery class of trade.
Data-Driven Insights: Analyze market data, sales performance, and consumer trends to identify opportunities for growth and optimization within the grocery channel.
Joint Business Planning: Collaborate with grocery customers on joint business plans, focusing on assortment, promotions, and in-store execution.
Cross-Functional Collaboration: Work closely with internal teams (marketing, supply chain, category management) to ensure alignment and successful execution of customer strategies.
Category Management: Leverage data and insights to support category growth, including shelf optimization, promotional planning, and pricing strategies.
Performance Monitoring: Track and analyze sales performance against key metrics, preparing reports and recommendations for leadership.
Sustainability Integration: Ensure that Seventh Generation’s sustainability goals are integrated into customer strategies and retail execution.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
3-5 years of experience in customer business management or account management within the CPG industry, specifically within the Grocery class of trade.
Demonstrated success in building and maintaining relationships with grocery retail customers.
Strong analytical skills with the ability to translate data into actionable strategies.
Proven ability to develop and execute joint business plans and achieve sales targets.
Excellent communication, negotiation, and presentation skills.
Proficiency in Microsoft Office (Excel, PowerPoint) and familiarity with retail data tools (e.g., Nielsen, IRI).
Passion for sustainability and environmental responsibility, aligning with the Seventh Generation brand ethos.
Ability to thrive in a dynamic, collaborative, and fast-paced remote work environment.
Willingness to travel and attend meetings in person when required.

Leadership

You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.

You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

Why Join Unilever?

Be part of a globally recognized company committed to sustainability and social impact.
Lead growth initiatives for a purpose-driven brand within the Grocery channel.
Enjoy competitive compensation, comprehensive benefits, and opportunities for professional development.
Flexibility to work remotely while making an impact.

What We Can Offer You

Pay: The pay range for this position is $99,760 to $149,640. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): This position is LTI eligible. Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non-discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

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$124700 / YEARLY (est.)

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$99760K

$149640K

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What You Should Know About Customer Business Manager, Meijer/HEB, Unilever

Join Unilever as a Customer Business Manager for the renowned Seventh Generation brand, dedicated to transforming sustainable living into a mainstream practice. Working remotely across the USA, you will be pivotal in driving growth within the Grocery channel. Your role will involve creating and executing strategic business plans aimed at enhancing sales and distribution across grocery retail accounts. You'll establish strong relationships with grocery partners, leveraging data insights to optimize product positioning and promotional strategies. Collaboration with internal teams like marketing and supply chain will enable you to align customer strategies effectively. This position requires a proactive, results-driven approach to business management, and with your experience in customer management or account management within the CPG industry, you’ll excel in this dynamic environment. If you have a Bachelor’s degree in Business or Marketing, a passion for sustainability, and the ability to thrive in a fast-paced environment, this is the opportunity for you. Enjoy the flexibility of remote work while making a tangible impact on both customers and the planet!

Frequently Asked Questions (FAQs) for Customer Business Manager, Meijer/HEB Role at Unilever

What are the main responsibilities of a Customer Business Manager at Unilever?

As a Customer Business Manager at Unilever, your primary responsibilities include nurturing relationships with key grocery retail partners, developing tailored business plans, analyzing market data, and collaborating on joint business strategies. You'll also track sales performance against key metrics to recommend improvements and integrate sustainability goals into customer strategies.