Job details

Operations Advisor - Set Up

Company Description

UFG, Inc.

Operations Advisor - Set Up

Imagine a career where your passion meets purpose, and your work has a global impact. At United Franchise Group, we're not just offering jobs-we're offering the chance to be part of something bigger. We're looking for individuals who want to innovate, inspire, and lead in a company that's shaping the future of franchising worldwide.

For nearly 40 years, UFG has been at the forefront of franchising, growing from a small team to an international powerhouse with over 1800 locations in 60 countries. But we're just getting started, and we want you to be a part of our next chapter. Whether you're just starting out or looking to take your career to new heights, UFG offers positions at every level, with the tools and support to help you succeed.

Here, you'll find a culture that celebrates diversity, encourages innovation and rewards hard work. From day one, you'll be surrounded by people who are passionate about what they do and driven to make a difference.

This is more than a career-it's a calling. At UFG, we believe in taking care of our team as they take care of our franchisees. That's why we offer competitive pay, comprehensive benefits, and perks that go beyond the ordinary.

Are you ready to make your mark? Join us at UFG and be part of a team that's changing the world, one franchise at a time.

Top Five Reasons YOU Should Work at United Franchise Group

We encourage and help people become successful entrepreneurs to enhance their lives and the communities around them.
Our team consists of people who are zealous about growing personally and professionally.
We are made up of positive, enthusiastic, and passionate people who work hard and play hard.
We are a family-owned company that functions like a family, quirks and all!
It’s our mission to provide the best customer service to our franchisees across the globe. When they are successful, we are successful!

Job Description

Your key responsibilities:

Implements franchisee store startup program: 1-week pre-setup, 1-week technical setup, and operational assessments.
Pre-setup – ability to unload and organize fixtures, assemble equipment and furniture. Ability to set up computers and install software.
Visits assigned locations on as need basis. Ability to conduct store visits and submit all required paperwork within company guidelines.
Trains and reinforces franchisees and store employees to comply with franchise model and system.
Instructs franchisees and store employees on software packages and the safe operation of production equipment.
Consults with franchisees to ascertain and define needs or problem areas and determines scope of investigation required to obtain solutions.
Attend Regional Meetings
Advises Support and Launch Department on issues identified through communication with franchisees.
Follows up with franchisees on behalf of Support Department.
Compiles brand compliance data and helps franchisees upgrade their image.
Completes, maintains, and processes required paperwork, records, and daily reports.
Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance).

Qualifications

Associate’s degree (A.A.) or equivalent education from College or Technical school

OR 2-4 years of related experience and/or training

OR equivalent combination of education and experience

Technical aptitude and ability to quickly pick up new technologies
MS Office, graphic design software, point-of-sale (POS) software, and accounting software a plus
Eligible driver’s license and valid automobile insurance is required
Exceptional problem-solving skills
Must be able to travel 75%-90% and maintain a credit card with an available credit limit to cover expenses