Senior Business Process Analyst - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.The Senior Business Process Analyst, a vital member of the Optum Financial Operations Enablement team, will facilitate the deployment of Risk Management & Issue Prevention for Optum Financial. In this individual contributor role, you will collaborate with cross-functional senior leaders and subject matter experts from diverse backgrounds and communication styles, including operations, product, client management, compliance, and information technology. This position focuses on executing process risk assessments and improvement project engagements. You will build relationships with internal stakeholders at various organizational levels, applying your strategic and critical thinking skills to drive change and deliver quality outcomes. Solid organizational and documentation skills are essential to meet project deadlines and quality standards.Plan to bring your effective communication skills, solid business and technical acumen and the drive to always deliver on your commitments. You are described as forward-thinking, strategic, collaborative, determined and customer centric.You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities:• Document and visualize end-to-end operational processes to understand workflow, dependencies, and potential points of failure; prepare clear, accurate and complete documentation in accordance with department quality standards• Identify potential risks or vulnerabilities within each step of the process that could lead to errors, delays, or inefficiencies; execute the key stages of the RCSA (Risk and Control Self-Assessment) process• Identify, review, and make recommendations on key risks, problems and points of friction; develop and implement methods and procedures to eliminate operational problems and improve delivery qualityYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:• 1+ years of experience designing and documenting user flows, workflows, and business requirements to support projects• 1+ years of experience working in relevant areas such as internal control/ risk management areas, Audit, Compliance, Actuarial, Technology, Product, Service Delivery, and/or Finance• 1+ years of experience performing risk assessments including evaluating and designing controls, conducting impact assessments, identifying control gaps, and remediating risk• 1+ years of experience communicating operational risk evaluation and assessment results both written and verbal to management and stakeholder/customersPreferred Qualifications:• High School diploma / GED with 5+ years professional experience• Certifications such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Risk Manager (CRM), or other relevant certification• Proven solid interpersonal and analytical skills while working effectively with a team• Experience with MS Project, Access, Word, Excel, PowerPoint, SharePoint and Visio• Experience utilizing data analytics to evaluate processes and identify opportunities• Experience working within healthcare and/or financial services industry• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.