Assistant Branch Manager

Overview:  

UES is a privately held, rapidly growing engineering and consulting firm with nearly six decades of experience in geotechnical engineering, construction materials testing, building code compliance, threshold inspections and environmental consulting. With more than 3,800 professionals across 80+ branches in high growth markets in the U.S., UES consults on projects of all sizes for public and private clients in industries ranging from transportation and healthcare to commercial, residential, and education.

Experienced and proven, UES is considered a pioneer of the industry and stands at the forefront of emerging technology and best practices. Our work includes public and private clients, as well as public-private partnerships, and consists of projects ranging from transportation and infrastructure to aviation and aerospace. Our engineers, geologists, certified inspectors, scientists, and drillers offer an unwavering commitment to excellence, approaching each project with the knowledge that precision, professionalism, and creative solutions are what drive success and cultivate enduring client relationships.

As UES continues to grow, it’s critical that we have a defined set of values that guide us like a north star. These values need to demonstrate who we are as a company and what we believe. STRIVE stands for Safety, Teamwork, Responsiveness, Integrity, Value, and Excellence.

Summary

The Assistant Branch Manager supports the Branch Manager in overseeing daily operations, staff, and overall performance of the Geotechnical, Environmental, Building Inspection, and Construction Services Department. The ideal candidate ensures customer satisfaction, improving operational efficiency, achieving sales targets, and assisting in managing and mentoring staff. The ideal candidate will have strong leadership skills, excellent communication, and the ability to resolve issues while maintaining a positive work environment.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. 

Physical Demands & Work Environment

•Required to drive, stand, walk, use hands to type, handle, or feel; reach with hands and arms; climb or balance; talk and hear. Body motions and movements include bending, twisting, reaching, stooping, pulling, kneeling, lifting, carrying, and pushing, with or without reasonable accommodation

•Lifting and/or moving up to thirty-five pounds regularly is expected, on occasion, with or without reasonable accommodation

•This is not a remote position. This role will be based on the selected job posting location.

• Assist the Branch Manager in managing the day-to-day operations of the branch, ensuring smooth and efficient workflow.
• Ensure compliance with company policies, procedures and regulations.
• Supervise branch activities, including customer service, sales and administrative tasks.
• Monitor and improve operational processes to enhance efficiency and productivity.
• Build and maintain relationship with clients and stakeholders
• Identify and purse opportunities for new business development
• Assist in hiring, training, and mentoring staff to ensure they meet performance standard
• Delegate tasks to staff and monitor performance, providing feedback and coaching as needed
• Help maintain a positive, motivated and collaborative work environment
• Conduct regular performance reviews with team members and assist their professional development
• Assist the Branch Manager in achieving branch sales targets and managing budgets
• Monitor financial performance, including revenue generation and cost control
• Contribute to the development of sales strategies to attract new clients and increase market share
• Support marketing initiatives to promote the branch's products and services
• Ensure the branch is operating in compliance with local regulations, industry standards and company policies
• Assist with audits and inspections to ensure compliance and resolve any discrepancies
• Identify potential risks to the branch's operations and implement corrective actions to mitigate those risks
• Prepare and submit reports on branch performance, including sales, customer satisfaction and operational efficiency
• Analyze metrics to identify trends, areas for improvement and opportunities for growth
• Provide the Branch Manager with insights and recommendations for operational and strategic improvements

• Other duties may be assigned

• Valid Florida Driver’s License with an acceptable driving record (in accordance with our Driver’s License and Motor Vehicle Record Check Criteria) 
• Ability to pass a background check screening in accordance with Florida’s Jessica Lunsford Act (or equivalent state classification)
• Bachelor’s degree in Civil or Geotechnical Engineering from a four-year college or university
• 3 years experience in the Geotechnical Engineering

• Must have thorough knowledge and experience in either geotechnical engineering or environmental services consulting business
• Experience in the effective use of scheduling and cost-control techniques
• Ability to read and write, including interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals, as well as the ability to write routine reports and correspondence and speak effectively with colleagues, supervisors, and customers/clients
• Computer skills sufficient to operate a laptop, including sending and receiving emails, and the ability to learn Field Data Collection (FDC)/Inspector Gadget to input data and prepare reports 
• Mathematical skills sufficient to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals 
• Reasoning ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form 

• Experience in A/E/C industry
• Ability to analyze financial statements and operational reports
• Strong interpersonal skills to manager staff and engage with clients
• Previous experience in a supervisory or management role, preferably in the same industry
• Strong leadership, communication and organizational skills
• Ability to manage multiple priorities, delegate effectively, and problem-solve
• Customer-focused mindset with a commitment to delivering excellent service
• Sales experience and a good understanding of financial management
• Proficient in Microsoft Office and other business software

Who We Are:  

UES provides essential engineering services for some of the most prominent and significant projects in the nation. Our team members, from our drillers to administrative staff, contribute directly to projects that transform communities. With some of the greatest talent in Geotechnical Engineering, Construction Materials Testing and Inspection, Code Compliance, Environmental, Occupational Health & Safety, and Building Envelope, we are committed to delivering groundbreaking solutions for our clients. At the core of our success is our team members who make it all possible. We know that the projects we deliver are only as good as our people, which is why we offer enriching opportunities for career growth at every level.

Growing in Excellence

As the #1 fastest growing AEC firm on The Zweig Group's Hot Firm list in 2021, UES is poised to lead our industry into the future. As we evolve from a one-man operation to a company spanning 75 branches and 3,500 employees, we’re looking for enthusiastic talent to launch their careers and grow along with us.

Why Work at UES?

We value the individual contributions of our employees, and we show this through providing great benefits. Please ask your recruiter what benefits plans apply to you.

Check out our website: https://teamues.com/

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#GroundedInExcellence

EEO/AA/Disability/Veteran Universal Engineering Sciences is a Drug-Free Workplace. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.