UMP Chief Clinical Officer

UNIVERSITY MEDICAL PARTNERS

Chief Clinical Officer

Job Description

University Medical Partners is a California professional corporation owned and led by physicians and other healthcare practitioners. Our mission is to enhance group and individual performance through a unified and high-quality clinician-led network, and to be the premier medical group of choice for our patients, clinicians, and partners. We partner with Stanford Medicine in a common vision of clinical excellence, education, and innovation.

Position Title: Chief Clinical Officer (0.8 Administrative FTE, 0.2 Clinical FTE)

Reports To: President and CEO, University Medical Partners (UMP)

Purpose Statement: The Chief Clinical Officer is a senior physician serving as an authentic leader of an outstanding community medical group aligned with Stanford Medicine. The Clinical Chief Officer would oversee medical group transformation, including the adoption of AI-based systems to improve care, enhance patient experience and outcomes, in collaboration with Stanford University School of Medicine (SOM) and Stanford Health Care (SHC), and rebuild joy in practice.

Key Features:

• Developing clinician leadership structure and training
• Exemplifying and building trust
• Transformation management
• Demonstrating critical thinking and decision-making skills
• Inclusion of diverse views
• Designing employment models that balance clinician joy with preeminent quality
• Understanding and articulating the clinical challenges in UMP communities
• Setting standards for critical analysis and decision-making within the group
• Setting clear goals for the experience at UMP
• Action orientation

The Clinical Chief Officer will report to, and work closely with, the President. He/she will also partner with the Chief Administrative Officer (CAO), Chief Finance Officer (CFO), and other UMP senior leaders, and the Board of Directors to develop and implement clinical strategies across the organization, including policies and plans to meet UMP’s short and long-term objectives. He/she must demonstrate excellent and authentic leadership and communication skills and be able to work in a complex matrixed academic medical center. The Clinical Chief Officer plays a vital role in restoring joy to the practice of medicine and developing systems and structures that enable UMP to be a premier medical group.

Essential Duties and Responsibilities:

Leadership and Development

• Develops and oversees leadership and performance competencies for UMP clinical leadership.
• Manages conduct, professional development, and leadership development for UMP physicians and advanced practice clinicians.
• Responsible for developing and addressing clinician performance expectations and building a strong group culture. Achieves annual improvement targets for the UMP Employee Net Promoter Score (eNPS) and clinician wellness surveys.
• Advises on compensation strategies to meet UMP’s mission.

Strategic Planning and Execution

• Partners with the CAO to strengthen UMP operating systems and assist in the development of the UMP strategic plan and annual operating plan.
• Develops and implements strategies to improve access to existing clinics and services, develop new clinic sites and services, expand and optimize AI tools and digital options, and drive innovation.
• Ensures that UMP clinicians understand and commit to executing UMP’s strategic plan, including delivering personalized care consistent with the organization’s mission, vision, and values.
• Partners with the UMP Board of Directors and senior leadership to regularly refine and update the UMP Strategic Plan.

Clinical Quality and Compliance

• Examines existing medical care standards, protocols, and practices; revises and enhances them, and implements changes to ensure the highest quality of care.
• Identifies and implements UMP clinical quality, safety, and productivity standards, ensuring execution at or above targets and benchmarks.
• Ensures compliance with healthcare regulations, legal requirements, and ethical practices, and stays updated on changes in healthcare laws and regulations.
• Conducts regular chart reviews and audits, Participates in ongoing Quality assurance programs.

Collaboration and Communication

• Serves as the clinical strategist for UMP’s Executive Team and represents UMP with counterparties at SHC, SOM< and SMP.
• Partners with UMP clinical leadership and operational/SMP dyads to develop and implement strategies for high-quality clinical care and operational efficiency.
• Works with risk at Stanford Medicine to reduce and manage claims.
• Develops, maintains, and expands collaborations with stakeholders to support program development.

Operational Oversight and Innovation

• Advises on information systems needs, analytics support, and other financial strategies and systems within UMP, in partnership with the Chief Financial Officer (CFO).
• Oversees clinician recruitment and retention, staffing, and clinical compliance training, and leads organizational improvement initiatives and educational training programs.
Committee Involvement
• Serves on all assigned committees and collaboratives and as a member of the Board of Directors.

Miscellaneous

• Performs other duties as assigned.

Performance Requirements:  Knowledge, Skills, and Abilities

• Medical Group Leadership Expertise – successful experience in leading healthcare professionals.
• Effective Communication – Excellent communication skills in a range of modalities.
• Teamwork – Work effectively and collaboratively with clinicians, UMP team, and SM counterparties. Delegate effectively. Foster effective work relationships with peers.
• Authentic Leadership - Inspire trust; mobilize action; provide vision and inspiration to peers and staff.
• Transformation Management – Understand challenges and lead transformation effort. Move fast and fix things approach.
• Collaboration - Exhibit confidence in self and others; inspire and motivate others to perform well. Effectively influence actions and opinions of others; accept feedback from others; give appropriate feedback and recognition to others.
• Quality Management – set and maintain outstanding clinical quality. Respond rapidly to address gaps in clinical care.

Qualifications:

• Valid license in the state of California with no pending or previous disciplinary action from any state licensing entity.
• Current board certification with MOC.
• Current DEA license and CPR certificate.
• 5 years of health care management experience (preferably in a community academic model).
• 10 years of clinical practice required.
• Track record of successfully implementing strategic initiatives.
• Experience with HR, legal, and financial principles of medical group management.
• Experience working with information technology to implement and manage sophisticated practice management and/or electronic health software packages.
• Ability to perform clinical responsibilities within the organization’s established guidelines in an organized, efficient manner.
• Ability to relate and communicate well with all cultural and ethnic groups in the community