Assistant Director, Operations

Department Booth Admissions, MBA Programs: Operations About the Department The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges. Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment. Chicago Booth is proud to claim: -an unmatched faculty. -degree and open enrollment programs offered on three continents. -a global body of nearly 56,000 accomplished alumni. -strong and growing corporate relationships that provide a wealth of lifelong career opportunities. As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment. For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/. Job Summary The Assistant Director of Operations is a vital member of the Chicago Booth Admissions team. This role provides operational support for Booth’s data and business systems and helps implement measurable, best-in-class enrollment and admissions processes across MBA and Master programs. The primary focus of the position will be on accurate and timely system workflow optimization, data integration/integrity, and daily management and analysis of admissions systems and technology solutions. The employee will work closely with various departments and leverage a variety of sources, particularly Slate, to enhance student/alumni engagement and enrollment strategies. Responsibilities Assists in the ongoing maintenance and implementation of Booth’s enrollment management system (Slate); facilitates and executes quality control measures for data integrity, resolving issues as needed. Develops and maintains system processes, manages technology and platform updates, anticipates challenges, and establishes best-in-class workflows and data infrastructure. Helps manage data collection in Slate, including volunteer, prospective student, and applicant databases; manages technology and platform updates, anticipates challenges, and establishes best-in-class workflows and data infrastructure. Uses current data fields and other data points to provide insights and recommendations that guide strategic efforts across the full life cycle of application processes. Plays an integral role in dashboard development, status reports and population profiles, as well as ad hoc and year-over-year report analysis. Synthesizes data across multiple platforms. Serves as an internal support for developing queries, reports, surveys, and best practices in Slate; identifies opportunities for improving system processes and workflows, implementing best practices to enhance operational efficiency. Manages small-scale projects related to Slate and other admissions systems/functions, coordinating with internal and external stakeholders; develops, maintains, and supports customized processes for candidates and internal audiences. Documents processes, policies, and procedures, ensuring consistency and compliance across the organization; provides detailed guides and training materials to support staff. Works closely with other Slate experts and departments to support data initiatives and ensure cohesive operations across Booth. With moderate direction from others, analyzes the users' requirements and solves routine database problems that ensures users and related applications can access necessary data sets. Participates in the development of queries and retrieval systems. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. --- Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline. --- Certifications: --- Preferred Qualifications Education: Bachelor's degree. Coursework in information systems, business administration, or related fields. Experience: At least two years of related experience in operations support or system administration. Technical Skills or Knowledge: Demonstrated proficiency in SQL and advanced excel skills. Coding fluency in Javascript, XSLT, HTML, and Tableau. Understanding of structured (CRM) database and spreadsheets software. Knowledge of Technolution’s Slate enrollment management system (or similar student information system). Proficiency in synthesizing data and providing actionable insights/recommendations. Strong skills in all areas of Windows, Microsoft Outlook and Office. Preferred Competencies Excellent communication and interpersonal skills. Professional demeanor and a customer service-oriented approach. Strong organizational skills with the ability to manage multiple tasks and meet deadlines. Work collaboratively with a diverse team and across departments. Attention to detail and a commitment to data accuracy and confidentiality. Familiarity with how technical systems work and connect, as well as innate curiosity for problem solving. Working Conditions This position is currently expected to work a minimum three days per week in the office. Application Documents Resume/CV (required) Cover Letter (required) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Information Technology Role Impact Individual Contributor FLSA Status Exempt Pay Frequency Monthly Scheduled Weekly Hours 37.5 Benefits Eligible Yes Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Posting Statement The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637. The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world. We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government. To learn more about the university click here http://www.uchicago.edu/