The Office of Information Technology encourages applications for a Program Manager for IT Service Management (ITSM)! This work will work with the Director of Portfolio, Process and Service Management, within the Organizational Effectiveness division and will be responsible for enabling the optimal design, delivery, management and improvement of IT services through the application of ITSM standard methodologies and processes. This work is critical to ensure that OIT delivers high performing and cost- effective IT services that align with constituent needs and enable OIT and campus’s academic and research mission. The Program Manager for ITSM possesses the authority to implement OIT Leadership’s direction as it pertains to OIT Service Manager alignment with IT Service Management standard methodologies and processes.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
What Your Key Responsibilities Will Be
Program Management:
Work Visibility Initiative Support:
Analysis and Decision-making Support:
What You Should Know
What We Can Offer
The University of Colorado offers excellent benefits , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder .
Special Instructions
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
Application Link: Program Manager for IT Service Management
Please apply by June 22, 2026 for consideration.
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