Desktop and Classroom Support Technician

The University of Maine System is accepting applications to hire a Desktop and Classroom Support Technician. The purpose of the Desktop and Classroom Support Technician is to provide general desktop computing support for University owned devices, as well as providing direct support for live and urgent classroom issues that utilize course capture and multimedia technologies. This position will provide support to the University of Maine School of Law and other members of the Graduate and Professional Center located at 300 Fore Street, Portland, Maine.Based on the qualifications and experience of the successful applicant, the annual salary range is mid $40's plus a 10% employer contribution to the UMS retirement plan. Additional benefits include medical, dental, vision, and tuition waiver programs for employees and dependents. The UMS is a recipient of the Wellness Councils of America’s Well Workplace Award and offers a wellness program.Review of applications begins immediately. For full consideration, materials must be submitted by August 22, 2024. The position will remain open until a qualified candidate is hired.QualificationsRequired:• Associate degree in Computer Science, or closely related technical field or equivalent professional experience.• Demonstrated working knowledge of computer and mobile device operating systems, software applications, and hardware platforms.• Demonstrated working knowledge of course capture and presentation systems, projectors, smart boards, and audiovisual systems.• Collaborative and an effective communicator who possesses a strong customer service orientation and a demonstrated ability to establish and maintain cooperative working relationships with a diverse population like faculty, staff, students, and others.• Demonstrated ability to provide effective technical solutions for a diverse community within a changing environment, and the ability to communicate software and presentation technologies to all levels of users.• Must function cooperatively and productively as a member of a unit; work independently with minimal supervision; possess demonstrated ability to quickly learn and implement new technologies; maintain currency with technical changes; and possess organizational and prioritization skills.• Valid driver’s license for travel, both in-town and to other UMS locations as needed.Preferred:• Interest and/or experience in media services' event support.• Four years related, specialized post high school education in a related technical field or an equivalent combination of education and experience.• Supervisory, leadership or project management experience.How to Apply:Materials must be submitted via "Apply Now" below. You will need to create an applicant profile and complete an application which includes contact information for three references and upload:• a cover letter which describes your experience, interests, and suitability for the position• a resume/curriculum vitaeIncomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.The successful applicant is subject to appropriate background screening.#J-18808-Ljbffr