Health Systems Engineer - job 2 of 2

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.  Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing.  Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work! 

Responsibilities:          

Develop solutions to improve safety, patient outcomes, security and privacy, efficiency, and value. Analyze data, apply system engineering methods to hospital operations, identify inefficiencies, and propose corrective actions or new processes to improve the overall operational and financial performance.  Incorporate humans in the system's design to ensure the implementation of solutions is achievable, transforming lives across both campuses.  Work closely with partners to assure coordination between system and medical center efforts.  Specific responsibilities include:

• Work with colleagues to inform strategic plans by completing gap analyses of the differences between current and targeted performance and quality states and interpreting findings to provide recommendations for senior leadership.
• Participate in strategic planning discussions and contribute to decision-making processes by producing models and simulations that analyze actions and objectives to ensure plans meet the overall strategic plan goals.
• Evaluate data to predict the impact of strategy changes on the budget, understand the causes of budget variances, and identify opportunities for budget savings.
• Assist capital asset and infrastructure planning for optimal hospital operations.
• Support and advance patient care by applying healthcare system engineering principles to identify solutions to improve the quality of care, patient throughput, and value.
• Create monitoring metrics and tools to ensure compliance with recommended changes.
• Develop methods, standards, and cost analysis methods to promote efficient staff and facility utilization.
• Engage hospital stakeholders to create implementable solutions to bed capacity constraints, OR throughput, patient flow, ambulatory access and inventory management.
• Using engineering principles, develop simulations and validations to drive improvement initiatives focused on optimizing efficient and high-quality clinical processes, solving hospital throughput and utilization challenges, and improving financial performance.
• Describe the requirements, drivers, functions, components, interdependencies, risks, and quality factors of various processes.
• Identify innovative operational efficiency concepts to improve the quality of care, provider efficiency and service.
• Develop novel model simulations to understand areas for improvement and the impact of proposed process changes.
• Employ a proven systematic method for collecting, analyzing, and leveraging information to evaluate healthcare processes for effectiveness and efficiency.
• Collaborate with stakeholders to identify and develop actions to address process improvement opportunities.
• Prepare and present ideas to Senior Leadership team.
• Develop partnerships with medical, ancillary, and administrative staff to understand workflows and suggest new initiatives.
• Support operational managers and directors.
• Perform other duties as assigned.

Requirements

• Master’s degree in Systems Engineering, Industrial/Management Engineering or a related discipline.
• Three (3) years of experience with statistical analysis for informed decision-making, identifying bottlenecks, and recommending process improvements. 
• Two (2) years of experience using a systems engineering approach to conduct healthcare workplace operational efficiency projects and/or organizational studies to implement projects from research through to design, development, testing, and maintenance.
• Two (2) years of experience applying Lean Management Systems, continuous process improvement, information systems, and enterprise wide change management in healthcare.
• One (1) year of experience developing and distributing performance data, reports, dashboards, and other key indicators.

Salary Range:                $110,000 to $125,000 per year

Benefits:  Health, vision, dental, and life insurance, 403(b) retirement plan, paid time off, educational assistance, employee assistance program, and employee discounts.

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