The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.
General Summary
Under the general direction of a Nurse Manager, the Coordinator assumes administrative responsibility for the Department of Nursing for assigned shift. Serves as a liaison between administration and staff during the non-business hours of operation and assists unit personnel in problem solving, interpretation of institutional policies and procedures, and coordination of patient care services.
Collaborates with the Nurse Managers to assure that decisions are consistent with unit and divisional goals. Represents hospital administration and assists the “Administrator On-Call” in resolving those problems which require the immediate attention of an on-site manager.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
1. Maintains and communicates accurate information regarding availability and type of patient beds and services within the hospital to support patient placement. Plans and coordinates patient and bed assignments with the Admitting Office.
2. As the primary resource for nursing personnel, responds appropriately to clinical issues; guides and directs staff according to nursing standards and practice.
3. Assists Operations Center with patient flow issues and works with Nurse Mangers to ensure safe staffing on patient care units. Coordinate patient flow and bed access. Monitors and evaluates patient flow and patient placement considering financial and regulatory issues.
4. Identifies and provides for specialized care needs of post arrest patients until planned transfer to the appropriate critical care unit is complete. Oversees the interim management of patients requiring specialized care but who are not in intensive care units.
5. Utilizes knowledge of legal principles that affect the provision of nursing care and educates nursing staff of those principles related to consent, blood administration, patient elopement, discharge against medical advice and other such issues.
6. Supports research activities in the Department of Nursing. Promotes professional growth and development of nursing staff and establishes a climate conductive to meet the educational needs of the night staff by providing unit coverage for off-shift in-services (i.e., CPR certification, fire/safety education, equipment education, equipment demonstration, etc.) as required.
7. Identifies educational needs and collaborates in the planning, implementation and evaluation of in-services and other continuing education programs for nurses.
8. Collaborates with hospital and physician leadership to define, reduce and eliminate barriers within the system which may impede patient flow.
9. Ensures smooth functioning of the bed management process to reduce wait times and avoid unnecessary movement of patients.
10. Ensures that the necessary resources are appropriately deployed (e.g., housekeeping) to meet the timely need for bed access especially when there are sudden changes in bed requirements.
11. Develops, implements and monitors trends in patient placement (e.g., census, Express Care, denials, Red Alert status) to continually improve the patient placement process and to ensure a smooth bed management process.
12. Maintains continuous knowledge of patient census, Alert Status, OR, STC Fly-by, or ExpressCare demands.
13. Makes authoritative decisions regarding the following:
Patient Safety
Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.
Education and Experience
Knowledge, Skills and Abilities
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