Academic Manager

Job Posting Title:

Academic Manager

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Hiring Department:

Extended Education Ventures

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

May 05, 2025

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

University Extension advances the University’s mission by making accessible to the public opportunities to earn transcripted college credit.  This audience includes high school students, students studying at other universities, nontraditional students, and adults seeking credit-based learning for personal or professional development.  UEX also provides occasional support for uniquely organized programs for current UT Austin students.

Purpose

Coordinate the academic activities of University Extension.  This includes a portfolio of online, self-paced undergraduate courses and a variety of semester-based courses that serve an external audience.  This role is the academic and operational backbone of these programs, and is responsible for ensuring that offerings and learning experiences are commensurate with university standards and meet the variety of needs held by nontraditional students. Responsibilities also include needs assessment, schedule management, instructor hiring and support, day-to-day coordination with internal support teams, and performance review. Through mindful coordination with faculty, academic units, and internal staff, this position enhances and supports student success opportunities.

Responsibilities

• Academic Program and Course Coordination. Make frequent and independent contact with faculty and academic unit leadership to develop and maintain a portfolio of courses that are relevant and impactful. Review syllabi and instructional plans to ensure delivery is sensible for an external audience. Develop and implement non-instructional content guidelines and quality standards. Ensure all offerings align appropriately with university and accrediting body policies and procedures.

• Correspondence Course Management. Support ongoing course development and delivery. Drive regular content review and maintenance cycles. Create engaging introductory materials and student support resources, and work with faculty developers to ensure course content and settings are appropriate for the modality. Oversee exam proctoring system. Maintain awareness of Learning Management System and LTI changes being implemented on campus and adjust courses accordingly.

• Operational Coordination and Faculty Support. Make independent decisions about program schedules, staff, and logistics. Gather and prepare course schedule details to support registration and marketing. Hire, support, and coordinate payments to instructors. Manage and review student surveys. Identify and resolve issues regarding access to textbooks, library materials, etc. Take a lead role in communicating with internal advising, marketing, IT, operations, and business service teams to coordinate ongoing activities and resolve issues.

• Internal Academic Expertise. Coordinate closely with internal staff on matters relating to make/cancel decisions, exception requests, and student grievances. Work with instructors and staff to review and resolve student academic issues, including academic integrity violations, using expertise and judgement to provide input or guidance as needed. Provide guidance on matters relating to prerequisites, credit equivalency, and Extension/Correspondence credit policies. Maintain awareness of changes occurring on the main campus that may inform UEX programming.

• Data and Program Budget Management. Track metrics related to enrollments, participant demographics, outcomes, and financials. Provide regular updates to supervisor and academic departments, escalating any trends or concerns. Identify underperforming areas and develop recommendations for improvement.

Required Qualifications

• An appreciation for and desire to support the mission of extended education
• 5+ years of relevant experience in an instructional or academic support capacity
• Highly organized with strong attention to detail
• Comfort building content in Canvas and working various LTIs
• Written communication skills commensurate with conversing with faculty
• Bachelor’s degree

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Familiarity with UT Austin academic policies and procedures
• Familiarity with Quality Matters or other online course standards
• Experience using learning tools such as H5P and CidiLabs
• Master’s degree

Salary Range

$64,000 + depending on qualifications

Working Conditions

• Work to be performed in a typical office environment

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.