Salesforce Systems Administrator

Salesforce Systems AdministratorJob SummaryThe Salesforce System Administrator is responsible for maintainingthe University Connected Learning CRM instance. This role isexpected to stay up to date with Salesforce releases and othernecessary updates to resolve system-related issues. Utilizingintegrated tools, this role will maintain system backups for dataintegrity. As part of a team, this role will help drive adoption ofSalesforce across several internal departments and external usecases. A key goal will be to implement solutions that meet businessneeds in a way that will scale well within an enterpriseenvironment. We will select the most qualified candidate, but whatyou don't know, we will teach you.Summary of University benefitsThe University of Utah offers a comprehensive total compensationpackage including:• Excellenthealth and dental care coverage at affordablerates• WellUprogram for additional coverage discounts• ComprehensiveEmployee Assistance Program (EAP)• 14.2%retirement contributions that vest immediately, nomatching required• Generous paid leavetime (approximately 29 days earned per year)• 11 paidHolidays per year• 50% tuitionreduction for employee, spouse, and dependent childrenupon eligible employment• Flexspending accounts• Free transit on most UTA services• Employee discounts on a variety of products and servicesincluding cell phones & plans, entertainment, legal services,health and fitness, restaurants, retail, and travel• Public Service Loan Forgiveness eligibility• Professional development opportunitiesAdditional benefits information is available at www.hr.utah.edu/benefitsResponsibilities· Collaborate on system analysis and design to optimizefunctionality and scalability across the organization.· Configure software to meet customer technical requirements· Prepare documentation including training guides, and technicalreference materials for ongoing supportParticipate in cross-functional teams that address strategicbusiness issues involving multiple systemsComplete testing of new tools and gauge functionality againstrequirementsDevelop and deliver reports to support business needsProvide user-facing support for technical issuesSupport development, testing, and implementation efforts across theteam.This job description is not designed to contain or be interpretedas a comprehensive inventory of all duties, responsibilities andqualifications required of employees assigned to the job.Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may berequiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.Minimum QualificationsRequires a bachelor's degree in a related area or equivalency (oneyear of education can be substituted for two years of related workexperience) with at least 2 years of experience in the field or ina related area.Applicants must demonstrate the potential ability to perform theessential functions of the job as outlined in the positiondescription.Preferences• Certified Salesforce Administrator with at least one year ofexperience administering a Salesforce instance. Candidates areencouraged to include their Trailhead Profile URL in theirapplication.• An ideal candidate will have two or more certifications in theSalesforce ecosystem grounded in hands-on work experience• 2+ years of experience is preferred, with specific preferenceto experience in Education Data Architecture (EDA) or 1+ year inEDA with experience configuring Salesforce Education Cloud• Experience working with institutions of Higher Education• Demonstrated experience with Salesforce flow, dynamic forms,and experience sites• Willingness to learn new tools and methodologies and adapt toorganizational change• Experience with Own Recovery, DemandTools, FormAssembly,Marketing Cloud, Microsoft Suite• Familiar with database concepts• Working knowledge of data collection and managementmethods• Demonstrated experience in adapting technology to solvebusiness problems• Comfortable with engaging in self-directed learning to solvetechnical problems• Attention to detail and strong organizational skills• Demonstrated ability to work independently and meetdeadlines• Demonstrated interpersonal skills in consulting with customersand providing focused service deliverables• Ability to manage multiple short-term and long-term projectssimultaneously, individually and part of a team• Customer service mindset with a focus on getting thingsdone• Familiarity with TrailheadSpecial InstructionsRequisition Number: PRN39671BFull Time or Part Time? Full TimeWork Schedule Summary: Monday - Friday, 8 am - 5pm MST;HYBRID WORK OPPORTUNITY: Employees will have the opportunity towork primarily remotely. Employees will be expected to come intothe office periodically for specific customer interactions or teamengagements.Department: 02200 - Digital LearningLocation: CampusPay Rate Range: $69,000 - $75,100Close Date:Open Until Filled: NoTo apply, visit https://utah.peopleadmin.com/postings/170258jeid-2be9715eb961d343b77d50d7bba0f1c3