Assistant Store Manager - Mall of America

The Assistant Store Manager at UNTUCKit in Mall of America is responsible for overseeing daily store operations, motivating team members, managing inventory, and maintaining visual merchandising. The role involves training staff through UNTUCKit University resources, adapting to a unique selling culture, and ensuring a cohesive work environment while driving sales revenue.

Candidates for the Assistant Store Manager position at UNTUCKit should have prior management experience, preferably as a Keyholder or Sales Lead. A degree in sales or a related field is preferred, along with exceptional leadership, communication, and organizational skills. Familiarity with retail operations and a passion for retail fashion are essential.

As an Assistant Store Manager at UNTUCKit, employees benefit from a comprehensive health care plan, retirement plans, life insurance options, paid time off including public holidays, training and development resources, and wellness initiatives. The company fosters a casual and engaging environment for all associates.

Successful Assistant Store Managers at UNTUCKit should possess strong leadership and interpersonal skills, be self-motivated, and have the capability to manage multiple tasks effectively. Flexibility to adapt to changing priorities and a customer-focused attitude are also critical for excelling in this role.

The pay range for the Assistant Store Manager role at UNTUCKit is between $21 to $23 per hour, depending on experience and qualifications. Alongside this hourly wage, employees can enjoy a variety of benefits that contribute to a positive work-life balance.

Discuss your approach to prioritizing tasks, highlighting examples where you have successfully delegated tasks as well as your ability to adapt quickly to changing priorities while maintaining a customer-first mindset.

Share a specific example of a strategy you implemented in the past that invigorated your team and led them to surpass sales goals. Highlight your motivational techniques and the team dynamics involved.

Answer by sharing your communication style and the tools you prefer for both in-person and virtual interactions. Mention how open and honest communication contributes to a positive team environment.

Provide insight into your conflict resolution techniques. Emphasize the importance of addressing issues directly, facilitating open discussions, and finding mutually beneficial solutions.

Clarify your understanding of visual merchandising and provide examples of how you’ve collaborated with teams to enhance store presentations that align with brand identity and attract customers.

Discuss the procedures you implement to monitor and manage inventory levels, such as regular audits, inventory management systems, and effective team training to ensure accuracy.

Express your admiration for the company’s culture and values. Illustrate how UNTUCKit’s mission resonates with your personal work philosophy and how you envision contributing to its success.

Share a specific training strategy you utilized that proved effective. Focus on your ability to customize training styles to accommodate different learning preferences.

Discuss how you maintain an upbeat attitude through challenges, such as utilizing supportive team dynamics, focusing on goals, and finding joy in customer interactions.

Elaborate on your philosophy regarding customer service. Explain how you actively promote a customer-centric culture within your team and ensure that each team member understands their role in delivering exceptional service.