Keyholder (FT) - Somerset Collection - job 1 of 2

"Is your passion in retail?” We are looking for a Full Time Keyholder for our store in Troy, MI. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.

CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!

Responsibilities

• Create and ensure a cohesive work environment that inspires engagement of associates
• Possess the UNTUCKit CORE values
• Confidently execute UNTUCKit University training and participate in daily chat-in activities
• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers’ needs and provide assistance and information on product features
• Create a fun, relaxed environment for customers to feel comfortable shopping
• Maintain stock room
• Open and close the store
• Actively maintain a tidy sales floor
• Remain knowledgeable on products offered and discuss available options
• Cross sell products
• Team up with co-workers to ensure proper customer service
• Be a vital part of brand decisions with customer feedback and observations

• Proven work experience as a Sales Associate
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G-suite, Omni-channel POS systems
• Solid communication and interpersonal skills
• Customer service focus
• Ability to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
• High school degree; BA/BS degree would be a plus
• Full Time.

• Retirement Plan (401k)
• Paid Time Off ( & Public Holidays)
• Training & Development
• Casual working environment
• Wellness Resources