Senior Site Reliability Engineer

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $31 billion in affordable and responsible credit to our 5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.We are seeking a Senior Site Reliability Engineer (SRE) / Senior DevOps Engineer to enhance the reliability, performance, and scalability of our systems. In this role you will play a critical role in maintaining and improving our infrastructure and applications. This position is completely remote.What You’ll Do:• Build a resilient, secure, and efficient cloud based platform.• Automate deployment, monitoring, management and incident response.• Monitor and troubleshoot platform issues.• Build and scale the technology infrastructure to meet rapidly increasing demand.• Manage cross-functional requirements working with various company stakeholders.• Collaborate with Development and QA to bring new features and services into production.• Develop and improve operational practices and procedures.What We Look For:• 5+ years of production-level SRE/DevOps experience in a cloud based environment.• In-depth knowledge and hands-on experience with AWS services.• Proficiency in programming / scripting languages such as PowerShell, Python, or Bash.• Experience with SQL Server databases and Windows Server environments.• Knowledge of Ansible (Chef / Puppet) or Terraform.• Strong understanding of systems, networks, troubleshooting techniques, automating build pipeline, and continuous integration.• Ability to operate in an agile, fast-paced, entrepreneurial start-up environment.• Experience providing SRE/DevOps support to development teams to help debug their Java applications is plus.Nice to Have:• Experience with other IaaS platforms.• Understanding of microservices environments and debugging/investigation techniques.• Knowledge of Spectrum (Shaw Systems).Our Broader TechOps Tech Stack:AWS, Kubernetes, Terraform, Ansible, Windows, Prometheus, SQL Server, GitOps, ArgoCD, Jenkins, Grafana, Java, Groovy, EKS, ECR, EC2, ElasticSearch, Shield, WAF, Vault, MSSQL, RabbitMQ, Kafka, Istio, Sumologic.What We Offer You:• 100% Remote work.• Competitive salary and stock option plan.• 100% paid coverage of medical, dental and vision insurance.• Flexible PTO.• Opportunities for professional growth and development.• Paid parental leave.• Health & wellness initiatives.#BI-Remote #LI-RemoteFor California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.