Business Development Representative - job 2 of 2

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

The Upwork Sales team brings our flexible workforce solutions to mid-market and large enterprises to help them adapt to the changing workforce. As a Business Development Representative, you will prospect for new business by phone and email, qualify existing leads, and book sales meetings for the Account Executive (AE) teams. You will work closely with a group of lead gen specialists, sales account executives, and marketers.

 Your Responsibilities:

• Make 80+ outbound calls to connect with a variety of marketing-generated inbound leads and cold outbound prospects to generate interest in Upwork Enterprise Products
• Identify Enterprise opportunities within current book of business; Personalize your outreach to companies to generate leads, and utilizing tools including but not limited to LinkedIn, Outreach, ZoomInfo, and Upwork’s platform
• Achieve and communicate weekly and monthly commitment targets to senior leadership. Metrics to forecast include: dials per week/month, emails per week, connection % per week, meetings booked per week, meetings ran per week and number of accepted opportunities by the AEs you support per week
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What it takes to catch our eye:

• Ability to tailor messaging to prospective clients via written communication 
• A growth mindset and openness to receive constructive feedback 
• High degree of attention to detail and ability to prioritize time to meet weekly deadlines
• Experience with cold outreach or any outbound activity (LinkedIn messaging, emails, cold calls, outside/in-person selling) and use of technology tools such as Zoom, G-suite, customer relationship management tools, or applicant tracking  systems
• Experience collaborating with internal colleagues and external partners throughout an organization

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also hire full-time employees in 19 states in the United States. 

At the core of our vibrant culture are shared values that form the foundation of our organization. These values revolve around trust, risk-taking, customer focus, and excellence. Our overarching mission is to create economic opportunities so that people have better lives. We foster an environment where individuals are encouraged to bring their authentic selves to work, nurturing personal and professional growth through development opportunities, mentorship programs, and participation in Upwork Belonging Communities.

We take pride in providing exceptional benefits to our employees. These include comprehensive medical insurance coverage for both you and your family, unlimited paid time off, a 401(k) plan with matching contributions, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. To explore these benefits in detail, as well as gain insights into our company values, working principles, and the overall employee experience, we invite you to visit our Life at Upwork page.

Check out our Careers page to learn more about the employee experience.   

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.