Google Reviews online EXPERT to help us with some kinks.

Hello, I need someone that is a true expert with Google ads and reviews. We have some sort of a strange thing going on with one of our locations. It's regarding reviews. And it's extremely strange. So we need someone that fully technically understands how to look at this in the background because there is something definitely going on with our account. Clients are trying to do reviews about us and it is all absolutely perfectly legitimate. There is no issue and Google is not posting any reviews on us at all. These are legitimate reviews that check all the boxes with Google. But for some reason, there's something going on with Google in the back and blocking youthem. I need someone that fully understands how to deal with this. We've reached out to Google several times and of course no response so I'm hoping that you would have some insight to help us deal with this because again these are absolutely legitimate reviews. thank you so so much