Job details

Product Manager, Identity

Upwork is seeking a Senior Product Manager for Identity to shape the future of trust and safety on our platform. The ideal candidate will collaborate across various teams, design intuitive customer experiences, and drive efforts to sustain a safe marketplace.

Skills

Experience in trust & safety, fraud, or risk management
Fluency in creating multi-layered detection strategies
Experience in designing sound risk management experiences
Curiosity, creativity, and ability to analyze data
Experience in developing enforcement strategies and working with marketplace policy managers

Responsibilities

Partner with the Senior Product Manager for Identity to deliver a prioritized product roadmap for 2024
Manage programs within the Identity roadmap focusing on detecting and responding to identity risk scenarios
Collaborate with various teams to deliver the roadmap and improve customer experiences while reducing fraud and abuse
Build enterprise-grade capabilities for managing identity risk with user-friendly simplicity