Job details
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Customer Success Manager
Urbint is seeking a Customer Success Manager to drive retention, renewals, customer satisfaction, and growth for its strategic clients using AI in the energy and infrastructure sectors.
Skills
- Customer-facing experience
- SaaS customer success
- Stakeholder management
- Executive-level communication
- Project management
- Product knowledge
Responsibilities
- Manage a portfolio of Enterprise level customer accounts
- Develop effective Success Plans based on customers’ objectives
- Organize and run customer-facing sessions and interactions
- Identify and mitigate risks to customer renewals
- Act as the first point of contact for customers and internal teams
- Monitor customer health and satisfaction
Benefits
- Generous medical, dental, & vision insurance coverage
- 401k company match
- Flexible PTO policy
- Competitive compensation
- Remote work flexibility
To read the complete job description, please click on the ‘Apply’ button
Urbint Glassdoor Company Review
Corey Capasso
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BADGES 
CULTURE VALUES
Social Impact Driven
Mission Driven
Inclusive & Diverse
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Paid Volunteer Time
Learning & Development
Education Stipend
Social Gatherings
WFH Reimbursements
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$75,000/yr - $85,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 22, 2024
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