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Manager of Patient Collections

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The Manager of Patient Collections, reporting to the Senior VP of Revenue Cycle Management (RCM), acts as a strategic leader for all revenue cycle functions and activities with the goal of optimizing revenue. This position is responsible for ensuring compliance with third party payor requirements as well as all applicable state/federal laws and regulations.

The Manager of Patient Collections, is accountable for ensuring the coordination of operations, procedures, and best practices for billing, collections and follow up, and denials management for the assigned practices and specialty service lines. Specific functional areas of oversight include payment posting; EDI claims and statement submission; AR follow up for insurance and self-pay; and collections workflows. This position works closely with registration, coding and clinical areas to optimize revenue collection while ensuring a seamless billing experience for patients.

Responsibilities

Directs all activities for assigned revenue cycle areas, ensuring optimal revenue collection and patient satisfaction with the billing experience and ensuring compliance
Leads a team of revenue cycle managers, supervisors and team members ensuring efficient and compliance in all areas of revue cycle, while optimizing collections
Works closely with IT department to optimize the use of technology to automate revenue cycle functions
Performs RCA (Root Cause Analysis) to resolve problems affecting the revenue cycle and develop solutions to implement

Monitors and develop key performance indicators
Develops and maintains appropriate internal controls in the Patient Accounts department
Ensures compliance with USAVC policies and procedures, health plan requirements, and federal and state laws and regulations

Bachelor's Degree Required
Minimum of 5 years progressively responsible revenue cycle experience Required
Minimum of 2 years prior revenue cycle experience in a physician-driven Patient Accounts department Required
Strong knowledge of Microsoft Excel (VLOOKUP and Pivot Tables) Required
Proven success in achieving revenue cycle efficiencies and improving cash
Track record of employee development
Thorough understanding of physician billing practices and procedures, including knowledge of state, local and federal laws
Strong knowledge of reimbursement rules and methodologies for both physician and ambulatory surgery billing

Only candidates able to commute to the jobs on-site location (Northbrook, IL) Monday through Friday 5 days a week will be considered. Remote work is not an option.

Health
Dental
Vision
401K
PTO

Average salary estimate

$90000 / YEARLY (est.)

min

max

$80000K

$100000K

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What You Should Know About Manager of Patient Collections, USA Clinics Group

As the Manager of Patient Collections, you will play a crucial role in optimizing our revenue cycle here at our company, reporting directly to the Senior VP of Revenue Cycle Management. This position is all about ensuring not just compliance with federal laws and third-party payor requirements, but also enhancing the overall patient experience when it comes to billing and collections. You’ll lead a fantastic team of revenue cycle managers, supervisors, and other experts in this field, guiding them through efficient and compliant processes that drive results. Your responsibilities will focus on everything from payment posting, EDI claims submission, to the all-important follow-up on accounts receivable. Collaboration with our IT department will be key, as you'll be leveraging technology to streamline operations. You should have a Bachelor's degree and a solid five years of revenue cycle experience under your belt, as well as a minimum of two years in a physician-driven environment. This job is not remote; we're looking for candidates who can commute to our Northbrook, IL location five days a week. If you have strong Excel skills, a knack for achieving efficiency in revenue cycles, and a passion for employee development, we want to hear from you!

Frequently Asked Questions (FAQs) for Manager of Patient Collections Role at USA Clinics Group

What are the primary responsibilities of the Manager of Patient Collections at our company?

The Manager of Patient Collections is responsible for overseeing all aspects of the revenue cycle, including billing, collections, and follow-up processes. This role ensures compliance with state and federal regulations and focuses on optimizing revenue while enhancing the patient's billing experience.