USA - Service Delivery Center - Business Operations - Associate Analyst 1 - Summer/Fall 2023

The exceptional EY experience. It’s yours to build. Here at Ernst & Young LLP (EY US), you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skill sets you need to stay relevant today and in the future — all while building a network of colleagues, mentors and leaders who will be on the journey with you at EY US and beyond.

The opportunity: Your next adventure awaits

As an associate analyst, you’ll be based in one of our Service Delivery Center locations. The centralized workforce is made up of high performing US-based employees who work closely with client-serving professionals to deliver project-based support work to our clients. Our Service Delivery Centers provide a broad range of integrated services to three main industries: commercial, financial institutions and government clients.

Within the Service Delivery Centers, our Business Operations segment comprises several competencies. All offerings provide variety, challenge, responsibility and the opportunity to realize your leadership potential. And with our commitment to building a better working world, combined with a focus on helping our clients achieve tangible results, you can help us break new ground. Depending on your skills and interests, you will be precisely aligned to one of these offerings. While working effectively in a team environment, your projects will vary, making every day interesting.

Commercial Assurance

As part of the Commercial Assurance practice, you’ll be responsible for supporting our Assurance engagements in our Service Delivery Center. The Service Delivery Center is made up of high-performing US-based resources who work closely with our experienced professionals to deliver project-based work and managed services to our clients.

Work location: San Antonio, Texas

As part of the

Work location: San Antonio, Texas

Financial Services Organization Assurance

As part of the Financial Services Organization (FSO) Assurance practice, you’ll be part of a highly collaborative team where you’ll quickly learn on-the-job skills to achieve your career ambitions, while helping us develop new and exciting opportunities within the business. You’ll participate in project teams of all sizes, assessing or collecting customer information or reviewing transactions to identify unusual or potentially suspicious activity. This could also include researching and evaluating the suspicious activity you previously identified. You’ll also need to effectively document the results of your analysis.

Work location: San Antonio, Texas

FSO Credit Services

As part of the FSO Credit Services practice, you’ll support the Credit Risk practice, which provides services to credit risk management functions, primarily performing credit reviews for commercial and consumer credit exposures within the financial services industry. The associate analyst will primarily be responsible for performing high-quality loan reviews in line with expectations.

Work location: Jacksonville, Florida

FSO Finance

As part of the FSO Finance practice, you’ll support Finance practice engagements in our Service Delivery Center, consisting of high performing US-based resources who work closely with our experienced professionals to deliver project-based work and managed services to our financial services clients. You’ll provide written and verbal data analysis; outcomes of assessments; and procedural advice regarding client processes, administration and information.

Work location: Jacksonville, Florida

Government & Public Sector

As an associate analyst in our Government & Public Sector (GPS) practice, you’ll work with US-based teams that work closely with our experienced professionals to deliver project-based work and managed services to our federal clients. You’ll provide written and verbal data analysis; outcomes assessments; and procedural advice regarding client processes, administration, and information. You’ll help our federal, state, local and education clients implement new ideas to help achieve their mission outcomes.

Work location: San Antonio, Texas

Project Management

As part of the Project Management team, you’ll spend your day-to-day supporting management of projects, including milestones, resources, finances, leveraging the designated project methodology and tools, and providing an appropriate level of status communication. You will assist with initiation, creation and development of project scopes and schedules, and will be responsible for delivery of project-specific tasks as needed. In return, you will learn effective organization and time management skills, critical thinking skills, and the ability to work under pressure and adhere to project deadlines.

Work location: Jacksonville, Florida, or San Antonio, Texas

Quality Assurance Testing

As part of the Quality Assurance Testing team, you’ll spend your time as part of an entrepreneurial team looking to validate that changes to client technology platforms support the new capabilities that clients are trying to take to market. This means we’ll need you to interpret descriptions, understand each project’s nuances, then write test scripts, design and execute tests, and thoroughly report on the results. On top of this, you’ll need to be ready to interact with team members and build positive client relationships across multiple levels. In return, you’ll learn effective organization and time management skills.

Work location: Jacksonville, Florida, or San Antonio, Texas, or Alpharetta, Georgia

Regulatory Compliance

As part of the Regulatory Compliance team, you will be part of a team consisting of high-performing US-based employees who work closely with our Consulting practice professionals to deliver work to our financial services clients. Here, you’ll be involved in project teams of all sizes, assessing or collecting customer information, reviewing transactions to identify unusual or potentially suspicious activity, validating regulatory adherence and addressing regulatory needs. There are opportunities to learn quickly and deliver high quality services to our clients. Future opportunities for growth and advancement occur as individuals in this role come to understand and specifically focus on this work and show high-quality delivery.

Work location: Jacksonville, Florida, or San Antonio, Texas, or Alpharetta, Georgia or Nashville, Tennessee

Risk

Our Risk practice helps organizations embrace risks with trust and confidence, enhance their risk functions and harness risk intelligence to generate fresh value through aggressive innovation that gives them a competitive advantage. While working effectively in a team environment, your engagements will vary, making every day interesting. You’ll enjoy opportunities to learn new skills, tools and processes every day. You’ll use your analytical experience to develop or review technical models or documents and directly influence our clients through meetings and presentations.

Work location: San Antonio, Texas, or Alpharetta, Georgia

Structured Finance Advisory Services

Within our Financial Services Organization, the Structured Finance Advisory Services (SFAS) team provides services to investment banks and finance issuers, supporting the entire securitization cycle across transaction, advisory and valuation matters related to all types of assets. Our dedicated team of SFAS professionals primarily support our clients by helping them prepare important transaction materials for investors accurately and efficiently. You’ll use your eye for detail to catch mistakes in important transaction documents to reduce risk for our clients.

Work location: San Antonio, Texas

Tax Support

As part of the Tax Support team, you will support our financial services clients dedicated to the wealth and asset management, banking and capital markets, and insurance firms. Your work will include supporting the tax engagement teams in delivering quality assured tax-related deliverables. Your work could include interacting with team members in our Global Delivery Centers analyzing data and communications with external clients.

Work location: Jacksonville, Florida, or San Antonio, Texas

Wealth and Asset Management Business Transformation

As part of the Wealth and Asset Management Business Transformation team, you will support a broad range of integrated services provided to financial institutions and other capital markets participants. Within the FSO, our Wealth and Asset Management Service Delivery team is dedicated to serving investment managers, retail brokers and banks, wealth management firms, retirement specialist and trust organizations. In this position, you will assist our engagement teams with product delivery and supporting a client’s operational business process.

Work location: Jacksonville, Florida

What we look for:

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, and who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A bachelor’s degree in General Business or Liberal Arts, with a strong academic record
• Project management, teaming, organizational, analytical thinking and problem-solving skills
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Access or SharePoint) and a willingness to learn firm and client-specific technologies
• Experience analyzing and solving problems of a complex nature
• Flexibility to work more than standard hours to meet client deadlines
• Proficiency in the English language, including the ability to listen, understand, read and communicate effectively both in writing and verbally in a professional environment
• Government & Public Sector candidates: must present verification you have been fully vaccinated for COVID-19 before your start date; if not able to be vaccinated because of a medical condition, disability or sincerely held religious belief, an accommodation will be considered upon request

What’s in it for you:

• Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
• Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.
• Bring out the best in yourself with continuous investment in your personal wellbeing and career development.
• Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, our clients and society by building a better working world together.
• A competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY paid holidays; winter and summer breaks; personal and family care; and other leaves of absence when needed to support your physical, financial and emotional wellbeing.

• Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
• Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds – both professionally and culturally.
• Bring out the best in yourself with continuous investment in your personal well-being and career development.
• Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society – building a better working world, together.

• Our approach to hiring utilizes several different formats throughout the course of the recruiting process.
• In addition to speaking with our recruiters and client-serving professionals, we also leverage the use of pre-recorded video interviews (PRVI). Additional interviews may be in the form of a live interview, either via video or in person.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.