Job details

Usability Researcher 2

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Our client is currently seeking a Usability Researcher to join their team onsite in Redmond, WA. This researcher has the ability to conduct a range of qualitative and quantitative research methods impacting both product direction and detailed experience design. This researcher will work with and receive mentorship from a supervising Senior UX Researcher and will be joining a team of 20+ talented UX researchers whose charter is to design end-to-end experiences for all developers that are useful, usable, and desirable.

Scope of Activity and Responsibilities:

Work in a highly collaborative environment with engineering and business teams across the division to help make data driven decisions
Use remote tools incorporating the latest technology to collaborate with a distributed team and to execute research on a global customer base
Design and apply a range of qualitative and quantitative research methods to all product stages from conception to release, including lab-based usability tests, focus groups, interviews, surveys, and field research
Collaborate closely with design, engineering, and business partners during all steps of research
Translate research findings into actionable recommendations and deliver them in compelling ways
Triangulate multiple data sources into integrated insights
Communicate and evangelize research results to engineering and business teams
Evangelize UX research as an essential aspect of product and business development
Coach junior UX researchers and other roles on UX research best practices and methods

Required Skills and Qualifications:

A degree in human-computer interaction, cognitive psychology, behavioral science, or related field, or equivalent experience
Thorough knowledge and experience of a range of UX research approaches and methodologies
Strong analytical and synthesis skills with a proven ability to turn research results into product insights
Strong written and verbal communication skills with the ability to influence a range of audiences
Excellent project management skills, including the ability to manage multiple projects concurrently
Ability to work independently and be flexible to rapidly changing schedules and demands
Ability to get up to speed with a new area quickly
Strong aptitude for learning new technologies and familiarity with modern developer platforms and ecosystems a plus
Must value diversity and inclusivity in the workplace

$54.00 - $59.00 per hour

Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

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