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User Services Specialist

First Section

Who We Are
At Gonzaga we don’t just state our mission. We live it every day as a Catholic, Jesuit, and humanistic University. It is the reason we exist and the foundation for our purpose: educating students for lives of leadership and service. From students to faculty and staff members, everyone here knows what we stand for – and they know how valuable our mission is to the success of our institution.

Our diverse selection of benefits is part of Gonzaga’s commitment to care for and meet the needs of our employees and their families. The University provides full-time employees in their first year: a PPO Medical plan administered by Premera Blue Cross, employer-paid dental programs through Delta Dental, vision coverage through VSP, employer-paid Life Insurance, and optional employee-paid Life Insurance through Lincoln Financial, TIAA 403(b) Retirement plan including free onsite financial planning and advising, Employee Assistance Program through Supportlinc, Zagfit Wellness program with access to GU’s onsite fitness center and Spokane Transit Authority (STA) bus passes. Additionally, full-time (40 hours per week) staff employees accrue 4 hours of sick time per pay period (pro-rated for less than 40 hours/week), vacation time starting at 5 hours per pay period (pro-rated for less than 40 hours/week) and 17 paid holidays. Additional benefits such as Long Term Disability and Tuition Waivers are available after the first year of employment.

For more information, click here.

Position Title
User Services Specialist

Posting Number
S2066P

Department
Foley Library Services

Work Schedule
Works a set schedule of either daytime or evening hours between the hours of 7 am – 10 pm, that includes primarily weekends and some weekdays.

Employment Status
Regular

Temporary or Fixed-Term Assignment End Date

Hours per Week
40

Months per Year
12

Job Purpose
As part of the User Services Department, the User Services Specialist provides patrons with library services and information. The User Services Specialist acts as the primary point of contact to the public, provides basic information and directional assistance, assists users in locating materials, and maintains a welcoming and inclusive environment in the library. Typical job duties include circulation of library materials, management of borrower accounts, maintenance of the library book collection, management of course reserves, processing consortial borrowing requests, and supervision of student employees.

Target Salary (Annualized 12 months, 40 hours/week)
35008

Minimum Salary (Annualized 12 months, 40 hours/week)
32739

Salary Midpoint (Annualized 12 months, 40 hours/week)
38517

Maximum Salary (Annualized 12 months, 40 hours/week)
44295
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CEO of Gonzaga University
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Thayne M. McCulloh
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Gonzaga University provides instruction to more than 7,500 undergraduate, graduate, doctoral, and law students. The school offers about 75 undergraduate majors, more than two dozen master's degree programs, and a doctoral program in leadership stu...

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DATE POSTED
August 4, 2023

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