Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Usher, Greeter, Ticket Taker image - Rise Careers
Job details

Usher, Greeter, Ticket Taker

Job Summary:

Who Are You?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

Job Functions:

  • Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
  • Assist with keeping the venue safe, clean and presentable to the guest.
  • Resolve guest complaints or problems.
  • Examine tickets or passes to verify authenticity.
  • Provide assistance to with guests with special needs, such as helping with seat accommodations.
  • Guide guests to exits or provide other instructions or assistance in case of emergency.
  • May assist in verifying staff credentials to generally restricted areas.
  • Assist patrons by giving directions places inside or outside the venue.
  • Ensure guests are safely enjoying the show.
  • May help at informational kiosks or displays around the venue.

Qualifications:

  • High School Diploma or equivalent preferred
  • At least 1+ year in a guest service role preferred
  • Excellent verbal, written and interpersonal communication skills
  • Acute sense of judgment, tact and diplomacy
  • Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+
Live Nation Entertainment Glassdoor Company Review
4.0 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Live Nation Entertainment DE&I Review
4.3 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of Live Nation Entertainment
Live Nation Entertainment CEO photo
Michael Rapino
Approve of CEO

Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing.

34 jobs
MATCH
Calculating your matching score...
BADGES
Badge Diversity ChampionBadge Future Maker
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Dare to be Different
Collaboration over Competition
Growth & Learning
FUNDING
TEAM SIZE
DATE POSTED
July 20, 2023

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
Other jobs
Company
Transparent & Candid
Customer-Centric
Collaboration over Competition
Rise from Within
Company
Inclusive & Diverse
Diversity of Opinions
Dare to be Different
Collaboration over Competition
Growth & Learning
Company
Posted 3 months ago
Inclusive & Diverse
Diversity of Opinions
Dare to be Different
Collaboration over Competition
Growth & Learning