Communications Specialist

Seeking a Junior Communications Specialist who will be supporting Dept of Homeland Security - TSA / Enrollment Services & Vetting Program (ESVP). • 1-3 years of experience - relative internship experience welcome • Prior TSA experience highly preferred - will obtain a DHS/TSA clearance • Seeking experience in high-volume communications environments - will manage ESVP inbox (est. 200 emails a day) • Excellent / polished communication a mustResponsibilities• Manage the ESVP Communications mailbox, including sorting, prioritizing, and responding to incoming correspondences.• Maintain and update data trackers to record communication activities, task assignments, deadlines, and outcomes.• Work closely with internal team members to divide and assign tasks within the ESVP mailbox, ensuring timely completion with minimal supervision.• Provide regular updates on task statuses, blockers, and priorities to Program Manager.• Assist in drafting, editing, and formatting communications materials, including emails, reports, and other documents as needed.• Ensure that all outgoing communications adhere to established standards and guidelines.• Build and maintain relationships with internal team members and external stakeholders to facilitate effective communication and collaboration.• Communicate regularly with stakeholders to provide updates on task progress and address any issues or concerns.• Maintain accurate records of communications activities, track task progress, and generate reports as required by program leadership.• Provide weekly updates to the team on tracker updates, blockers, and other relevant information to ensure transparency and accountability.• Provide administrative assistance including scheduling meetings, preparing materials, and managing documentation.• Assist with other ad-hoc tasks and projects as needed to support program operations.Qualifications• 1-3 years of experience with a Bachelor of Arts / Bachelor of Science degree• Demonstrated experience in managing email inboxes, data trackers, and task coordination in a professional setting.• Strong analytical skills, with the ability to conduct qualitative analysis, develop metrics, and generate reports.• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.• Excellent written and verbal communication skills, with attention to detail and accuracy.• U.S. citizenship and ability to obtain and maintain a security clearance.