Job details

Business Operations Intern - Fannie Mae Future Housing Leaders Program

About the Company

Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

Business Operations at Valon

The Business Operations team streamlines the day-to-day management and strategic planning of the business, operations, and finances. They work closely with cross-functional teams like Product, Engineering, and the Servicing teams to drive efficiency and scale our business. As a member of this team, you will use your analytical skills to drive operational excellence across our business and fulfill Valon’s mission of creating a great user experience for homeowners.

About the Role

Valon’s Lending team is looking for an intern interested in pursuing a career in the housing industry to join the Business Operations team for a 10 week summer internship. The intern will work closely with the Lending Business Operations, Sales, Operations, and Quality Assurance teams to develop domain expertise and operational processes that will help Valon’s Lending business scale. As a member of this team, you will develop and use your skills to gather business requirements for self-directed projects and develop and implement new processes.

Responsibilities

Help scope out and stand up the Sales Operations function, which will be responsible for maximizing the conversion of inbound leads to the sales team
Proofread all documented business processes for Valon’s Lending department and identify opportunities to consolidate, rewrite, and update our business processes
Work alongside the Lending Business Operations team and help execute on mission-critical projects

Ideal Background

Interest in start-up companies, financial technology, and the housing industry
Prior internships in start-up companies or in financial institutions
Comfortable in ambiguous situations and capable of pushing through uncertainty to identify and implement novel solutions
Proficiency in Excel/Google Sheets
Experience working on data analytics platforms such as Looker, Tableau
Experience using SQL
Excellent attention to detail
Strong quantitative and qualitative reasoning skills
Strong written and verbal communication skills

Minimum Qualifications

Actively pursuing a bachelor's degree in a related field with an expected graduation date of 2025 or earlier
Minimum 3.0 or higher cumulative GPA

Benefits

Compensation will be $10K for the 10 week paid internship

This Base Compensation pay range applies to our New York City located staff and may differ according to location.

New York Base Compensation Pay Range

$10,000—$10,000 USD

Throughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Valon Glassdoor Company Review

4.2