Assistant Manager of Service Center Operations

Valvoline Instant Oil Change is hiring for Assistant Manager of Service Center OperationsAbout Us:The foundation of Ivy Lane Corp's Valvoline Instant Oil ChangeSM franchise is rooted in its people. As a company, we prioritize the safety of our staff and customers through our commitment to a safety culture. To adhere to CDC guidance, we have implemented enhanced safety protocols, including our contactless drive-thru oil change service that allows customers to remain inside their vehicles.What You'll Do:• Utilize a combination of technical abilities and management expertise to cultivate, instruct, and guide individuals on delivering exceptional customer service.• Engage in effective communication with your team and customers to determine the most suitable solutions for their vehicle requirements while fostering loyalty.• Aid the Service Center Manager (SCM) in the day-to-day management and supervision of the service center operations.• Take charge of the inventory, labor supervision, and economic productivity of the service center.• Provide guidance, direction, and coaching to the team to enhance their growth and learning opportunities.• Ensure the service center stays clean and well-organized, while promoting safety and security in the workplace.• Lead the way in delivering excellent customer service by setting a positive example for your team to follow.How You'll Succeed:• Collaborate effectively with your colleagues and exhibit a pleasant disposition when dealing with customers.• Possessing strong interpersonal and verbal communication abilities is crucial in today's society.• The capacity to carry out mathematical computations including summing, subtracting, multiplying, dividing, and calculating percentages.• Familiarity with cash management protocols and safety regulations is essential.• Capable of lifting weights of up to 50 pounds on occasion.• Possess the capability to stand for prolonged durations and ascend staircases.• Possess complete flexibility and can contort their body in various directions.• A high school diploma or its equivalent is a mandatory requirement for most job positions.• Candidates with six months of related experience or training in supervision are strongly preferred.Benefits Include:• An attractive salary package and the provision of flexible working arrangements.• On-the-job training.• Paid biweekly.• The company issues clothing and equipment to its employees.• Advancement possibilities available internally.• No late evenings.• Entitled time off and festive occasions.• The company offers benefits such as health, dental, vision and even 401(k) plans for its employees.Equal Opportunity Employer:Ivy Lane Corp takes great pride in being an employer that supports equal opportunity and encourages all individuals to apply for employment. All individuals who meet the qualifications will be given fair consideration regardless of their race, gender, religion, sexual orientation, gender identity, national origin, or status as a protected veteran. Ivy Lane Corp does not discriminate on the basis of disability.Accessibility:The organization strives to ensure that its hiring procedures are readily available to everyone regardless of their circumstances. If an applicant has a disability, they can receive modifications that are sensible upon their request. The goal of this assistance is to ensure that all applicants have the same opportunity throughout the recruitment and selection process. In order to obtain fair and equal representation, individuals can reach out to Human Resources via phone or email with requests for reasonable accommodation. This contact information is solely designated for requests related to disability accommodation and should not be used to inquire about the application status.